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About the Role
The New York Public Library is seeking candidates for a Library Page position to assist patrons and staff. This role offers insight into library system operations and is ideal for individuals passionate about books and helping others. Successful candidates will demonstrate a strong work ethic, reliability, and excellent communication skills, serving as an ambassador for the library.
Responsibilities
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
- Assists patrons with basic computer, internet and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Requirements
- Current enrollment in a degree program at an accredited school
- Proper employment certificate for minors under 18 as required by NYS law
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
- Ability to troubleshoot basic computer and printer issues
- Experience with eReaders and library technologies
- Ability to speak foreign languages
- Moderate lifting required (up to 25 lbs)
- Pushing book trucks
Skills
- Customer service
- Organization
- Communication
- Problem-solving
- Teamwork
- Reliability
- Professionalism
- Basic computer skills
- Basic technology skills
- Microsoft Office Suite
- Google Applications
- Troubleshooting computer and printer issues
- eReaders
- Library technologies
- Foreign languages
Location
- Riverside Library
Work Type
- Part Time
Experience Level
- Entry Level
Education Level
- Current enrollment in a degree program
Salary/Compensations
- $17.00 / hour
About the Company
- The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.
- Core Values: Be Helpful to patrons and colleagues, Be Resourceful in solving problems, Be Curious in all aspects of your work, Be Welcoming and Inclusive