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About the Role

The New York Public Library seeks candidates who love books and helping people to join as a Library Page. This role offers knowledge about library systems and access to the Library Page Fellowship Program for career development, providing resources for career readiness, goal exploration, and on-the-job coaching, training, and mentorship. The position is scheduled for 17 hours per week, including evenings and Saturdays, with variable schedules based on library needs.

Responsibilities

Projects a positive and courteous attitude to the public by providing exceptional customer service
Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
Assists patrons with basic computer, internet and audio/visual equipment usage
Locates and prepares library materials requested by patrons
Assists staff with checking materials for damage and removing them from the shelves
Helps set up public spaces for events and programs
Performs other related tasks as needed

Requirements

Current enrollment in a degree program at an accredited school
Proper employment certificate for minors under 18 as required by NYS law
Ability to accurately and efficiently sort and arrange items in alphanumeric order
Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
Excellent customer service skills and the ability to work with a diverse patronage
Superb interpersonal and communication skills
Strong problem-solving skills
Demonstrated ability to work as part of a team
Demonstrated reliability and professionalism
Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Skills

Customer service
Interpersonal communication
Organizational skills
Problem-solving
Teamwork
Reliability
Professionalism
Basic computer skills
Basic technology skills
Microsoft Office Suite
Google Applications

Location

Andrew Heiskell Library

Work Type

Part Time
Public service library

Education Level

Current enrollment in a degree program at an accredited school

Salary/Compensations

$17.00 / hour

About the Company

The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.
Core Values: Be Helpful to patrons and colleagues, Be Resourceful in solving problems, Be Curious in all aspects of your work, Be Welcoming and Inclusive.