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About the Role
We are seeking talented individuals to join our High Jewelry Maison, contributing to the development and transmission of expertise in an enchanting and creative environment. This role is an opportunity to be part of a remarkable boutique transformation, redefining the client experience and showcasing the Maison in an unprecedented way. If you are inspired by excellence, thrive in a luxury environment, and are passionate about creating memorable experiences, we invite you to join us in shaping the future of our Boutique.
Responsibilities
- Act as an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all visitors and clients.
- Drive business by recruiting clients, developing their loyalty, and achieving sales objectives.
- Grow clients' expertise by presenting our universe, history, creations, and sources of inspiration.
- Offer an outstanding and personalized client experience by anticipating client needs.
- Serve all visitors by responding to requests, providing after-sales services, and offering care advice.
- Contribute to a positive team spirit by actively participating in daily boutique life.
- Develop operational excellence by mastering in-store tools and following commercial policies and procedures.
Requirements
- Detailed oriented, enthusiastic, confident, curious, reliable, and seeking a team adventure.
- Strong communication and interpersonal skills with the ability to be persuasive and engaging.
- Ability to offer an amazing client experience.
- Mastery of English.
- Other Asian language(s) would be a plus.
Skills
- Clienteling
- Sales
- Customer Service
- Communication
- Interpersonal Skills
- Persuasion
- Engagement
Location
- Boutique
Work Type
- Full-time
Experience Level
- Career Development
Benefits
- Trainings on history, know-how, and creations
About the Company
- A High Jewelry Maison with a strong heritage promoting exceptional know-how in an enchanting and creative environment.
- We are proud to hire talents from many different backgrounds and experiences.
- We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
- Our Boutique is undergoing a remarkable transformation, preparing to unveil an experience that will redefine the client experience and showcase the Maison in a way never before seen in the network.
Equal Opportunity
- We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.