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About the Role
Erie and Niagara is seeking a full-time Underwriter Assistant for their Personal Lines Department. This role offers an opportunity for advancement within an established WNY company.
Responsibilities
- Builds rapport with Agency Personnel offering friendly, courteous, and professional customer service.
- Assists in underwriting activities within the scope of authority.
- Reviews, approves, processes, or refers policy endorsement requests.
- Reviews, approves, processes, or refers policy cancellation or reinstatement requests.
- Reviews all necessary information for policy renewals to determine acceptability for continued coverage.
- Gathers information on new business/quotes for the underwriting decision process and forwards to Underwriters on a timely basis.
- Prepares and processes policy quotations as directed by Underwriters or within the scope of assigned authority.
- Researches information for the underwriting decision process and gathers information on risks.
- Sends memos for information and pending timely response.
- Performs other related duties as assigned by Underwriting Management.
Requirements
- Two years of demonstrated customer service experience is preferred.
- Ability to use sound judgment and make decisions within established underwriting guidelines.
- Proficient computer skills in a Windows-based environment.
- Demonstrated analytical, communication, and customer service skills.
- Must work well both independently and in a team environment.
- Demonstrated ability to communicate effectively both orally and in written form.
- Ability to manage multiple tasks and responsibilities daily.
- Willingness to pursue INS designation.
- Demonstrates knowledge of, or the ability to learn, insurance industry terminology and laws as it pertains to the assigned area.
Skills
- Customer service
- Underwriting
- Computer proficiency
- Analytical skills
- Communication skills (oral and written)
- Teamwork
- Time management
- Problem-solving
Location
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Entry-level
- Mid-level
Education Level
- Associate's degree preferred
Benefits
- Health, Dental and Vision insurance
- Life Insurance
- Short- and long-term disability insurance
- Supplemental benefit and insurance options
- 401k with up to 6% company match
- Pension
- Generous PTO
- Profit share
About the Company
- Established WNY company with opportunities for advancement.