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About the Role
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region. This role drives brand growth, awareness, and sell-through by delivering impactful retail support, community engagement, and field activations.
Responsibilities
- Support retail partners through in-person store visits, product demos, and sales floor engagement
- Deliver clear, engaging product presentations to educate and motivate retail staff and consumers
- Implement merchandising and promotional activations using product and point-of-purchase materials
- Execute all in-field activities in alignment with seasonal go-to-market strategies and sales priorities
- Build excitement and awareness for Altra by engaging retail and community partners
- Represent Altra at local and select national events, races, and expos
- Support consumer trial and education through community activations and experiential opportunities
- Foster meaningful, long-term relationships that drive advocacy and repeat sell-through
- Partner with Sales Representatives to develop and execute effective service plans for the territory
- Collaborate with Field Service teammates to design and deliver impactful education initiatives and activations
- Serve as the “eyes and ears” of the business by gathering and sharing insights on product performance, competitor activity, and industry trends
- Complete detailed, accurate, and timely activity reporting via designated tools (e.g., Repsly)
- Maintain organization, readiness, and professional presentation of all field assets and demo footwear
- Manage travel, expenses, promotional materials, and product seeding with fiscal responsibility
- Consistently meet deadlines for projects, reports, and action items
Requirements
- 1+ year of specialty retail experience (run or outdoor specialty preferred)
- 2+ years of marketing, sales, or field service experience
- Familiarity with the Altra product line
- Experience fitting and selling technical footwear
- Strong time management, planning, and organizational skills
- Excellent written and verbal communication skills
- Ability to work independently while collaborating effectively with a team
- Proficiency in Microsoft applications (including Outlook)
- Self-motivated, proactive, and driven to take initiative
- Reliable transportation
Skills
- Product demos
- Sales floor engagement
- Product presentations
- Merchandising
- Promotional activations
- Community engagement
- Brand awareness
- Event representation
- Consumer trial support
- Relationship building
- Sales planning
- Market insights
- Activity reporting
- Asset management
- Expense management
- Time management
- Planning
- Organization
- Written communication
- Verbal communication
- Team collaboration
- Microsoft Outlook proficiency
Location
- New York
- Vermont
- Connecticut
- Westchester area
Work Type
- Fully remote
- Frequent travel within assigned territory
- Evening and weekend work may be required
Experience Level
- 1+ year of specialty retail experience
- 2+ years of marketing, sales, or field service experience
Salary/Compensations
- $60,000.00 USD - $75,000.00 USD annually
- Eligible for additional compensation awards (annual incentive plan, sales incentive, or commission potential)
Benefits
- General overview of benefit programs available on www.MyVFbenefits.com
- Detailed information on benefits provided during the hiring process
About the Company
- Altra is on a journey to seek out opportunities to unlock potential in ourselves and others and to create a more diverse and inclusive running community.
- Values and culture can be found at Altra Careers or www.altrarunning.com.
- VF Corporation values a diverse, inclusive workforce.
Equal Opportunity
- VF provides equal employment opportunity for all applicants and employees.
- All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
- VF will consider for employment qualified applicants with arrest and conviction records pursuant to applicable local Fair Chance Ordinance requirements.