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About the Role
The Specimen Management Associate II ensures samples received and/or shipped are accurately maintained, tracked, and managed for complete traceability and accountability. This role supports sample reconciliation, issue resolution, customer communication, and compliance with laboratory procedures and regulatory requirements.
Responsibilities
- Reconcile sample shipments and resolve routine issues to ensure samples are accurately identified, sorted, and labeled for testing and/or storage
- Identify errors or potential problems and escalate concerns to senior-level staff
- Notify customers of sample receipt and respond to routine inquiries as needed
- Support after-hour alarms and other job-critical functions as required
- Support safety, quality, and 6S requirements and initiatives
- Notify appropriate staff of supply shortages
- Communicate clearly, accurately, and timely with cross-functional stakeholders
- Perform work in accordance with company procedures and applicable regulatory guidelines
Requirements
- Basic knowledge of laboratory systems and procedures with demonstrated ability to navigate and resolve routine challenges
- Experience supporting sample shipment reconciliation, sample identification, sorting, labeling, testing, and/or storage workflows
- Knowledge of GLP/GDP regulations preferred
- Proficiency in Microsoft Outlook, Word, and Excel
Skills
- Strong attention to detail and commitment to sample traceability and accountability
- Effective organizational skills with the ability to handle multiple tasks simultaneously
- Effective communication skills with the ability to work cross-functionally with coworkers, managers, customers, and clients
- Self-motivated and able to work well independently and as part of a team
- Ability to establish and maintain effective working relationships
- Commitment to continuing education through self-study, training sessions, and meetings
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Associate II
Education Level
- Bachelor’s degree in a natural science field or equivalent required; BS in life science preferred
- Other equivalent combination of education, training, and experience may be accepted in lieu of degree
Salary/Compensations
- $35,900.00 - $74,800.00
Benefits
- Integrated benefits programs and resources to take care of employees' physical, mental and emotional, financial and social well-being
About the Company
- IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.