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About the Role

Drive enterprise technology initiatives that improve business processes, enhance identity and access management, and deliver high-impact system solutions. CTG is seeking an experienced Business Systems Analyst IV to lead complex business analysis efforts, coordinate cross-functional projects, and bridge the gap between business stakeholders and technology teams. This opportunity is ideal for professionals with expertise in business systems analysis, Identity & Access Management (IAM), SailPoint IdentityIQ, Active Directory, and enterprise application integrations.

Responsibilities

Lead complex business systems analysis projects from requirements gathering through implementation and post-production support.
Partner with business stakeholders to document functional requirements and recommend technology solutions.
Prepare functional specifications, process flows, test plans, test cases, and coordinate User Acceptance Testing (UAT).
Serve as the functional lead for enterprise applications and system enhancement initiatives.
Analyze system interfaces, identity lifecycle processes, data flows, and integration requirements.
Collaborate with development teams, vendors, and business partners to deliver scalable technology solutions.
Support regulatory, compliance, conversion, acquisition, and enterprise-wide initiatives.
Coordinate project timelines, estimates, milestones, and issue resolution activities.
Participate in post-implementation reviews and continuous process improvement efforts.
Mentor junior analysts and provide guidance on business analysis and testing methodologies.

Requirements

Minimum of 5 years of combined higher education and/or business systems analysis experience.
Strong understanding of identity lifecycle management concepts.
Experience with system interfaces, databases, and enterprise data flows.
Familiarity with SailPoint IIQ, Active Directory, Microsoft Entra ID, and integrated business applications.
Excellent organizational, analytical, communication, and project coordination skills.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Skills

Business Systems Analysis
Identity & Access Management (IAM)
SailPoint IdentityIQ (IIQ)
Active Directory
Microsoft Entra ID (Azure AD)
Business Process Analysis
Requirements Gathering & Documentation
Functional Specifications
User Acceptance Testing (UAT)
Data Mapping & System Integration
Enterprise Applications
SDLC & Testing Methodologies
Project Coordination
Risk & Compliance
Strong analytical, communication, and problem-solving skills

Location

Buffalo, NY

Work Type

Remote
Full-time

Experience Level

5+ years

Education Level

Bachelor's degree preferred

Salary/Compensations

$29.90 - $49.84/hour

Benefits

Competitive benefits package

About the Company

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.
Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together.
Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.
With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions.
We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society.
Our culture is built by the people who work at CTG, the values we hold, and the actions we take.
It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities.
At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey.
For more information, visit www.ctg.com.

Equal Opportunity

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer.
CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.
CTG is fully committed to promoting employment opportunities for members of protected classes.