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About the Role

The Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its employees, acting as a representative consistent with Regal's mission and policies.

Responsibilities

• Regular and consistent attendance.
• Uphold and administer all theatre policies.
• Train, develop, coach, and supervise non-management employees.
• Perform all staff positions as required.
• Operate all projection and audio-visual equipment, including hardware, software, film handling, and maintenance.
• Maintain working knowledge of all booth and projection technology systems, including maintenance, programming, TMS operation, and projection skills.
• Ensure required alcohol certification and training are current where applicable.
• Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and accident handling/reporting/investigation.
• Ensure guest satisfaction.
• Count, deposit, and reconcile all daily receipts.
• Comply with dress code.
• Have completed or be in the process of completing the management certification program.
• Review and understand the ROM.
• Interview, hire, schedule, coach, counsel, suspend, and terminate employees (with oversight and consultation).
• Administer all applicable paperwork and uphold Human Resources policies.
• Control costs, including direct operating expenses.
• Purchase and order concession/café stock and other operational supplies.
• Manage inventory and auditing processes for supplies.
• Supervise theatre maintenance, including performing minor repairs and obtaining personnel for major concerns.
• Market and promote feature film engagements.
• Schedule movie show times and ensure timely delivery of show times.
• Read and understand training materials on topics such as sexual harassment and discrimination.
• Perform additional duties as assigned by the GM or senior manager.
• Directly supervise employees.
• Carry out supervisory responsibilities in accordance with Regal's policies and applicable laws.
• Plan, assign, and direct work.
• Appraise performance.
• Reward, address complaints, resolve problems, and discipline employees.
• Interview and hire employees as directed by the General Manager or senior manager.

Requirements

• At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof.
• Potential leadership and/or management skills, subject to VP approval.
• Must be of legal age to sell and serve alcohol if assigned duties include selling/serving alcohol.
• Complete any legally required state or local alcohol training and obtain the required certificate.
• Complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public speaking skills.
• Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
• Listen effectively, respond clearly and directly, and ability to explain information to others.
• Perform calculations with speed and accuracy, and identify and correct errors.
• Identify problems, gather relevant data, and note possible causes of problems.
• Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
• Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
• Perform under pressure and/or opposition.
• Proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing, and spreadsheets.
• Operate copiers and other office equipment.
• Devise and access different filing systems and maintain attention to detail.
• Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
• Interface effectively with customers, the public, and co-workers.
• Exhibit sensitivity to the feelings of others.
• Establish goals, budget time, and set priorities to achieve desired objectives.
• Employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Employee is regularly required to lift up to 60 lbs.
• Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Skills

• Projection and audio-visual equipment operation
• Projection technology maintenance
• TMS operation
• Projection skills
• Alcohol certification and training
• Risk management
• Guest satisfaction
• Cash handling
• Credit card processing
• Coupon processing
• Gift card processing
• Check processing
• Discount ticket processing
• Dress code compliance
• Management certification program
• ROM understanding
• Human Resources paperwork administration
• Cost control
• Purchasing
• Ordering
• Inventory management
• Auditing
• Theatre maintenance
• Minor repairs
• Marketing
• Promotions
• Scheduling
• Public speaking
• Oral communication
• Written communication
• Active listening
• Mathematical calculation
• Problem identification
• Data gathering
• Information evaluation
• Solution recommendation
• Independent work
• Working under pressure
• PC platform proficiency
• Basic office programs (e-mail, word processing, spreadsheets)
• Office equipment operation
• Filing systems
• Attention to detail
• Tool and equipment dexterity
• Mechanical task performance
• Customer service
• Interpersonal skills
• Goal setting
• Time management
• Prioritization

Work Type

• Hourly employee

Experience Level

• At least three months supervisory experience
• 6 months theatre experience

Education Level

• Completion of Cast Certification Program
• Completion of management certification program

Salary/Compensations

• [ENTER HOURLY RATE HERE]

Benefits

• Free movie passes
• Discounted concessions
• 401(k) retirement plan with company match (eligibility after age 21 and six months of service)

About the Company

• Regal