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About the Role

The Key Account Manager II is a salesperson responsible for meeting sales quotas and expense budgets for assigned clients by managing sales programs, promotional spending, distribution levels, shelf placement, and strategic planning initiatives. This role owns the relationship with clients and collaborates with them to develop strategic plans to achieve business goals. The position also involves working with retailer associates to implement programs and making decisions regarding the spending of client trade funds to drive sales.

Responsibilities

Drive client business at assigned customers, increasing distribution and growing sales dollars/units/share while managing promotional spending.
Achieve targeted income and expense budgets by implementing promotional and marketing strategies.
Analyze trends and results to identify growth opportunities and make recommendations to clients and customers.
Monitor and drive growth through efficient management of promotional spending within guidelines.
Meet budgetary goals by maintaining strict control and accounting of accrual and bill-back funds.
Meet expectation for managing period ending fund balance performance with no overspends versus trade budget.
Meet or exceed client goals for sales, distribution, share, pricing, shelving, and promotional volume.
Launch strategies to pursue new opportunities.
Implement retailer headquarter calls and penetrate key positions at the retailer.
Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds within financial guidelines.
Ensure all retail pricing and indirect order guides within the division are updated by regularly correcting discrepancies.
Secure client-approved schematics for all clients' brands by providing direction and communication to the schematic, reset, and retail department.
Ensure incremental sales through distribution of new products and maintenance of existing SKUs.
Collaborate with the category management team to develop retailer presentations using database rationale.
Manage accounts to achieve targeted ACV on Innovation.
Build and maintain effective client and retailer relationships to ensure customer access and client perspective.
Demonstrate sales accomplishments and areas of opportunity by developing sales presentations for customers and clients.
Implement Customer HQ Calls and demonstrate an ability to penetrate key positions at the retailer.
Offer strategic input pursuant to annual business plans, problem-solving, and ongoing customer management.
Find the intersection of retailer and client objectives and drive win/win scenarios.
Provide timely and fluid communication on client goals, programs, price changes, and priorities.
Manage difficult situations, issues, and conflicts to achieve an effective outcome.

Requirements

4-6 years of experience.
Solid track record of managing or working closely with key retailers, including department heads, category managers, buyers, and other retail stakeholders.
Proven experience managing high-value accounts, developing long-term relationships, and delivering on customer objectives (e.g., sales growth, promotional execution).
Travel up to 20%.

Skills

Strong sales presentation and development skills
Excellent interpersonal and organizational skills
Working knowledge of syndicated data
Intermediate or advanced computer skills
Strong written communication skills
Strong verbal communication skills
Conflict management skills
Demonstrated ability to provide cross-functional leadership
Well-organized
Detail-oriented
Able to handle a fast-paced work environment
Flexible and adaptable
Ability to complete multiple duties with accuracy, shifting from one to another with frequent interruptions and competing deadlines

Location

Office / Sedentary Requirements

Work Type

Full-time

Experience Level

4-6 years

Education Level

Bachelor's Degree or equivalent experience

About the Company

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods.
The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers.
We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Equal Opportunity

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.
As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.