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About the Role
In this Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape, providing customers with a memorable experience and guiding them through our full suite of Optimum products and services.
Responsibilities
- Craft tailored telecom packages to meet unique customer needs.
- Stay updated on the latest product offerings, pricing plans, and technology.
- Effectively present product advantages, address concerns, and overcome objections.
- Negotiate and close sales agreements.
- Accurately complete all paperwork, contracts, and sales reports.
- Provide exceptional post-sales support to build lasting customer relationships.
- Collaborate with sales team members to achieve collective goals.
- Consistently meet or exceed monthly sales targets and quotas.
- Adhere to company policies, industry regulations, and sales practices.
Requirements
- High school diploma or equivalent.
- Effective communication, negotiation, and problem-solving skills.
- Self-motivated with the ability to work independently.
- Proficient computer and technical skills.
- Reliable personal vehicle, valid driver license, car insurance, and satisfactory driving record (where applicable).
- Must possess and maintain a valid driver’s license in good standing within the state of current residence.
- Ability to work full time.
- Bilingual preferred.
- Sales-centric mindset with a passion for achieving sales targets.
- Ability to empathize with customers, understand their needs, and provide tailored solutions.
- Strong interpersonal and communication skills to build rapport and establish trust.
- Deep understanding of mobile and fixed-line products and services.
- Stay current with industry trends, technological advancements, and competitive offerings.
- Ability to translate technical information into easily understandable terms for customers.
- Comfortable navigating digital platforms and tools.
- Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications.
- Ability to adapt to new technologies and embrace digital transformation.
- Authorized to work for any employer in the U.S.
Skills
- Communication
- Negotiation
- Problem-solving
- Sales
- Customer service
- Relationship building
- Team collaboration
- Digital proficiency
- CRM systems
- POS systems
Location
- Door-to-door
Work Type
- Full time
Experience Level
- Entry level
Education Level
- High school diploma or equivalent
Salary/Compensations
- $95,000.00 - $125,000.00/year (base plus estimated average annual commissions)
- Base salary: $45,000, plus commissions
Benefits
- Unlimited earning potential (Base pay + Uncapped Commission structure)
- Comprehensive training
- Medical, Dental & Vision Insurance from day one
- Paid vacation and sick pay
- Sales Incentive and Bonus programs
- Tuition reimbursement
- Employee referral earning opportunities
- Discounted TV/Internet/Phone Employee product benefits
- 401(k) with company-matched funds
- Opportunities for career advancement
About the Company
- Optimum is a leader in the fast-paced world of connectivity, empowering lives, fueling businesses, and driving innovation.
- Connectivity is now longer a luxury, but a necessity.
- Our successes are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
- Our culture of excellence provides a pathway to success as local leaders and peers will support your personal and professional growth.
- Optimum's three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen.
- Employees are empowered to do the right thing for customers and co-workers and to recognize and reward these behaviors.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law.
- The Company provides reasonable accommodations upon request in accordance with applicable requirements.