Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Key Account Manager role.

Rezi rewrites your resume against Corpay's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Key Account Manager posting at Corpay — free, in seconds.

About the Role

Corpay is seeking a Key Account Manager for its Cross Border line of business in Toronto, Canada. This role reports to the SVP of Global Enterprise Management and collaborates with the Account Management team to ensure clients utilize Corpay's full suite of offerings, including Treasury Management and Risk solutions. The position also involves working with Sales, Sales Enablement, Compliance, Cross Border Support, Marketing, Product, and Technical Sales to ensure comprehensive account management and add value throughout client partnerships.

Responsibilities

Drive results through exceptional relationship-building and communication skills.
Manage multiple priorities, client expectations, and escalations with a detail-oriented and organized approach.
Ensure positive team dynamics and liaise with various Cross Functional departments.
Utilize data and metrics to drive profitability, create proposals, support partner Sales teams, and secure revenue streams.
Assist the Account Management team in supporting clients throughout the payment process.
Understand Corpay Go-To-Market strategies, workflow solutioning, API integration, and Product and Services offerings to drive adoption.
Analyze requests and provide timely information and resolutions.
Obtain and evaluate all relevant information.
Follow best practices and work independently and with a hybrid team.
Communicate and coordinate with internal departments to deliver prompt and informative responses to clients.
Work with internal teams to respond to and resolve queries in a timely and professional manner, maintaining SLAs.
Adhere to Compliance, Legal, and Regulatory obligations, including customer verifications and 'Know Your Customer' protocols.
Successfully handle obstacles, move milestones through established processes with accuracy, and suggest process improvements.
Provide professional service and manage internal hurdles discreetly.
Work quickly to resolve customer issues.
Proactively monitor internal systems and processes to ensure timely resolution of outstanding issues.
Provide feedback to management on customer experience and preferences.

Requirements

5+ years of experience in account management
Experience in Payments
Experience in FX
Strong organizational skills
Ability to handle multiple priorities and time-sensitive queries
Ownership until resolution

Skills

Relationship-building
Communication
Detail-oriented
Organization
Managing multiple priorities
Client expectation management
Escalation management
Data analysis
Metrics utilization
Proposal creation
Sales support
Revenue generation
Payment process understanding
Go-To-Market strategy understanding
Workflow solutioning
API integration knowledge
Product and Services knowledge
Adoption driving
Request analysis
Information provision
Resolution provision
Information evaluation
Best practice adherence
Independent work
Hybrid team collaboration
Internal coordination
Client response delivery
Query resolution
SLA maintenance
Compliance adherence
Legal adherence
Regulatory adherence
Customer verification
Know Your Customer (KYC)
Obstacle handling
Process management
Process improvement suggestion
Professional service delivery
Issue resolution
Proactive monitoring
Feedback provision

Location

Toronto, Canada

Work Type

Onsite
Hybrid

Experience Level

5+ years of experience in account management

Salary/Compensations

CAD $115,000 to $130,000

Benefits

Comprehensive Benefits Package including Medical, Dental, Vision and Paramedical benefits, as of day one
Optional company match RRSP program
Virtual fitness classes offered company-wide
Time-off including major holidays, vacation, sick, personal, & volunteer time
Discounted gym membership rate
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

About the Company

Corpay is a global technology organization leading the future of commercial payments with a culture of innovation.
Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses.
Millions of people in over 80 countries around the world use our solutions for their payments.
Corpay is committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions.
We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
Offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies.
Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place.
Corpay is committed to fair, equitable, and transparent compensation practices.
Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks.
Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process.
Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

Equal Opportunity

Corpay is committed to providing equal employment opportunities to all applicants and employees.
Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.
If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling.
AI tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process.
All employment decisions involve human review.
Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.
For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.