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About the Role

As a Bilingual Account Supervisor at Ogilvy, you will be a pivotal partner in clients' journeys and a cornerstone of the agency's success. You will represent Ogilvy, serving as a trusted advisor for mid-level clients. Collaborating with account leadership, you'll drive operational discipline, ensure delivery excellence, accelerate speed to market, optimize resources, and manage profitability. We seek efficient operators with commercial acumen and a strong understanding of business and financial principles. You will add value by rigorously interrogating client briefs and assignments to solve broader business challenges. Courageous action and conviction are encouraged, fostering collaboration and leveraging Ogilvy’s collective intelligence for groundbreaking work. Must be Bilingual (French and English).

Responsibilities

Serve as the primary day-to-day project contact, connecting clients, creative teams, and agency partners.
Manage client objectives, expectations, and timelines, communicating changes to the internal team.
Facilitate the development of insightful strategies and compelling briefs with internal stakeholders.
Act as an influencer on the efficiency and quality of deliverables, advocating for the agency and client.
Mobilize and inspire integrated teams to foster progress, decisive action, and measurable results.
Present work from a delivery standpoint, articulating value and strategic intent.
Understand staffing and scoping requirements, managing client budgets, costs, deliverables, and resource allocation.
Proactively identify project risks and develop contingency plans.
Serve as a mentor, coach, or direct manager to junior team members, supporting their growth.
Champion the development and maintenance of high team effectiveness, fostering trust, communication, collaboration, productivity, diversity, and engagement.
Build strong, collaborative relationships across departments, understanding each department's role.

Requirements

4+ years of relevant, client-facing industry experience with a proven track record in managing the 'making' and delivery of exceptional work.
Breadth of experience across several different accounts, delivering programs in at least three distinct capabilities (e.g., B2C, B2B, retail, CPG, digital, tech, PR & influence).
Demonstrable knowledge of client and agency operations, with a solid working understanding of Ogilvy’s capabilities.
Strong background in strategy and development of programs, with the ability to provide strategic and solid thinking to clients.
A curious and lifelong learner, eager to adapt and evolve in a dynamic industry.
Proven expertise in negotiation, capable of achieving mutually beneficial outcomes.
Documented experience in forming strong and lasting client relationships at lower-to-mid-levels.
Demonstrated capability to deliver projects on budget and on time, showcasing strong organizational and execution skills.
Developing commercial abilities and strong business and financial acumen.
Nuanced understanding of the agency’s internal processes and how they strategically align with client business objectives.
Strong internal relationships, particularly with creative teams.
A keen listener with the ability to read people and dynamics within a room, adapting communication style effectively.
Exhibits strong accountability and a calm, confident presence, even in challenging situations.

Skills

Bilingual (French and English)
Client Relationship Building
Negotiation Skills
Strategic Prowess
Commercial Acumen
Financial Acumen
Project Management
Communication Skills
Interpersonal Skills
Leadership
Mentorship

Location

Canada

Work Type

Full-time

Experience Level

4+ years

Salary/Compensations

$65,000—$115,000 CAD

About the Company

Ogilvy has been creating iconic, culture-changing, value-driving ideas for clients since David Ogilvy founded the company in 1948.
Our mission is to inspire people and brands to make an impact.
We are committed to attracting, growing, and retaining the best talent in the industry.
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly.
We’ll empower you with the tools you’ll need to succeed.
We’ll give you the autonomy to seek out new paths and better ways of doing things.
We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network.
We’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

Equal Opportunity

We are committed to ensuring that our hiring process is accessible to everyone. Upon request, we will provide formats and communication supports that are accessible and ensure connecting with us is easy.