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About the Role

Provide comprehensive intervention and referral services to families involved with Child Protective Services (CPS) or referred to the Human Service Agency’s (HSA) Family and Children’s Services (FCS) Hotline.

Responsibilities

• Provide comprehensive services to families experiencing domestic/intimate partner violence, including crisis intervention, safety planning, counseling, case management, home visits, self-sufficiency skill building, and parenting education.
• Conduct individualized risk/lethality assessments.
• Organize and conduct skill building and peer support engagement opportunities on domestic violence, positive parenting, and related topics.
• Manage client referrals to community resources.
• Provide consultation and referral services to perpetrators of domestic/intimate partner violence.
• Participate in child and family team meetings and case consultations with Protective Service Workers (PSW).
• Conduct individual and program consultation to FCS regarding domestic violence issues.
• Conduct presentations to FCS staff and clients about services provided.
• Maintain knowledge of FCS practices and policies, including the California Child Welfare Core Practice Model.
• Maintain client files and confidential communications in compliance with grant and/or contract guidelines.
• Execute, maintain, and submit program documentation and data, including evaluations and surveys.
• Perform other duties as directed for the drop-in center.

Requirements

• BA/BS in Behavioral Sciences (Social Work preferred) and a minimum of 5 years of verifiable case management experience in a relevant field, preferred.
• GED/High School diploma or 2-year degree with a minimum of 7 years, verifiable, case management experience in domestic violence, child welfare, housing and homelessness, mental health, substance abuse, and physical illnesses.
• Significant experience providing comprehensive domestic violence intervention and consultation services for families involved with or referred to Child Protective Services (CPS).
• Direct experience working collaboratively with public agencies, such as child welfare or other community-based organizations.
• Strong working knowledge of community resources in the San Francisco-Bay Area.
• Knowledge of counseling techniques, peer counseling models, crisis intervention, social milieu, and group facilitation.
• Understanding of confidentiality and privilege laws.
• Ability to work independently and navigate public transportation.
• Strong written and verbal communication skills.
• Ability to work as a team member with a strong commitment to collaborative work.
• Ability to approach work with a positive, supportive, and sensitive attitude.
• Ability to respond sensitively to women, teens, and their children who may be in crisis.
• Must be able to fulfill physical requirements of the job (lifting, pushing, pulling, carrying, walking up and down stairs).
• Verifiable completion of state-mandated 40-hour domestic violence counselor training or completion during the next scheduled training, including one overnight shift at La Casa’s emergency shelter.
• Clearance through DOJ Live Scan fingerprinting.
• Consideration of applicants with criminal histories in accordance with San Francisco’s Fair Chance Ordinance.
• Valid CA driver's license may be required with a clean driving record and insurability.
• TB (Tuberculosis) clearance.

Skills

• Case management
• Domestic violence intervention
• Crisis intervention
• Safety planning
• Counseling
• Home visits
• Self-sufficiency skill building
• Parenting education
• Risk/lethality assessment
• Community resource management
• Consultation
• Collaboration with public agencies
• Knowledge of community resources in the San Francisco-Bay Area
• Counseling techniques
• Peer counseling models
• Social milieu
• Group facilitation
• Confidentiality and privilege laws
• Independent work
• Public transportation navigation
• Written communication
• Verbal communication
• Teamwork
• Positive attitude
• Supportive demeanor
• Sensitive approach
• Bilingual English/Spanish preferred

Location

• San Francisco-Bay Area

Work Type

• Full-Time
• 40 hours

Experience Level

• 5 years of verifiable case management experience preferred
• 7 years of verifiable case management experience

Education Level

• BA/BS in Behavioral Sciences (Social Work preferred)
• GED/High School diploma
• 2-year degree
• State-mandated 40-hour domestic violence counselor training

Benefits

• Competitive compensation
• Company-sponsored 403(b) retirement plan
• Comprehensive health, vision, and dental insurance plans
• Company-sponsored life and long-term disability insurance
• Generous paid time off, including 13 paid holidays, birthdays, and work anniversaries.

About the Company

• La Casa de las Madres provides services to families involved with Child Protective Services (CPS) or referred to the Human Service Agency’s (HSA) Family and Children’s Services (FCS) Hotline.

Equal Opportunity

• La Casa de las Madres will consider applicants, including those with criminal histories, in a manner consistent with San Francisco’s Fair Chance Ordinance.