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About the Role

As a Bilingual Account Supervisor, you will be a pivotal partner in clients' journeys and a cornerstone of the agency's success. You will represent Ogilvy, serving as the trusted advisor for mid-level clients. Collaborating with account leadership, you'll drive operational discipline, ensure delivery excellence, accelerate speed to market, optimize resources, and manage profitability.

Responsibilities

• Serve as the primary day-to-day project contact, connecting clients, creative teams, and agency partners.
• Manage client objectives, expectations, and timelines, communicating changes to the internal team.
• Facilitate the development of insightful strategies and compelling briefs.
• Influence the efficiency and quality of deliverables, advocating for the agency's vision and client's interests.
• Mobilize and inspire integrated teams to foster progress and measurable results.
• Present work from a delivery standpoint, articulating value and strategic intent.
• Manage client budgets, costs, deliverables, and resource allocation.
• Identify potential project risks and develop contingency plans.
• Mentor, coach, and/or manage junior team members, supporting their professional growth.
• Champion the development and maintenance of high levels of team effectiveness.
• Build strong, collaborative relationships across the agency.

Requirements

• Must be Bilingual (French and English).
• 4+ years of relevant, client-facing industry experience.
• Proven track record in managing the 'making' and delivery of exceptional work.
• Breadth of experience across several different accounts, delivering programs in at least three distinct capabilities (e.g., B2C, B2B, retail, CPG, digital, tech, PR & influence).
• Demonstrable knowledge of client and agency operations.
• Solid working understanding of Ogilvy’s comprehensive capabilities.
• Strong background in the strategy and development of programs.
• Ability to consistently provide strategic and solid thinking to clients.
• Curious and lifelong learner, eager to adapt and evolve.
• Proven expertise in negotiation.
• Documented experience in forming strong and lasting client relationships at lower-to-mid-levels.
• Demonstrated capability to deliver projects on budget and on time.
• Developing commercial abilities and strong business and financial acumen.
• Nuanced understanding of the agency’s internal processes and their impact on client business objectives.
• Strong internal relationships, particularly with creative teams.
• Keen listener with the ability to read people and dynamics within a room.
• Exhibits strong accountability and a calm, confident presence.

Skills

• Client Relationship Building
• Execution Excellence
• Commercial & Financial Savvy
• Agency Process Integration
• Collaborative Spirit
• Interpersonal Skills
• Negotiation Skills

Location

• Remote

Work Type

• Full-time

Experience Level

• 4+ years

Salary/Compensations

• $65,000—$115,000 CAD

About the Company

• Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas for 75 years.
• Ogilvy builds on its legacy through Borderless Creativity – innovating across advertising, public relations, relationship design, consulting, and health capabilities.
• Experts collaborate seamlessly across over 120 offices in nearly 90 countries.
• Ogilvy ranks as the #1 global agency network for creative excellence and effectiveness by WARC.
• Ogilvy is a WPP company (NYSE: WPP).
• WPP is the trusted growth partner for the world’s leading brands.
• WPP unites media intelligence, data solutions, creativity, production, enterprise solutions, and strategic counsel.
• WPP is powered by exceptional talent and its agentic marketing platform, WPP Open.

Equal Opportunity

• Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
• We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com.