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About the Role

Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. We are seeking morning/afternoon Guest services specialists (Golf Attendants) dedicated to delivering exceptional service and genuine hospitality. Golf Attendants are people-oriented, get to know Guests on a first-name basis, and are able to develop a proficiency at using our equipment, including our golf simulators.

Responsibilities

• Provide above-and-beyond service to Guests with a friendly face
• Take ownership of the overall guest experience from check-in to check-out
• Develop comprehensive knowledge of the golf simulators to guide guests in selecting appropriate gameplay, explain data outputs, and enhance their overall experience
• Assist in organizing golf bag storage, managing golf equipment, and performing basic simulator maintenance and troubleshooting
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, and memberships. Use this expertise to confidently sell and cross-sell across various offerings.
• Provide informative, engaging tours of the facility
• Cultivate meaningful relationships with Guests
• Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age

Requirements

• Golf, server, and/or hospitality experience encouraged but NOT required
• Upbeat energy and enthusiasm
• Positive attitude
• Ability to work in a fast paced environment and work with a team
• Ability to stand, walk and bend for long periods of time
• Ability to obtain proper licensing and certifications for the location
• Proficient verbal and written communication skills.
• Ability to lift up to 50 lbs

Work Type

• Part-Time Hourly
• Tip Eligible

Salary/Compensations

• $16 / Hour + Tips

Benefits

• Health, Dental, and Vision insurance
• Short-Term Disability
• Accident and Critical Illness Insurance
• 401(k)
• Meals while working are included for free

About the Company

• Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues.
• With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

Equal Opportunity

• Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds.
• Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
• Five Iron Golf will consider all requests for reasonable accommodations as required.