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About the Role
Superhuman Docs is building the future of an AI-powered productivity suite. We are seeking an experienced, technical, and customer-centric Product Owner to enhance the enterprise experience for buying, deploying, and managing Superhuman Docs. This role will own the security and admin experience and roadmap for Superhuman Docs’ enterprise customers.
Responsibilities
- Own the product roadmap for the Superhuman Docs admin console, including user provisioning, SSO, role-based access control, billing, data governance, and AI controls.
- Define and improve the end-to-end admin and buyer journey — from trial and first purchase through onboarding, renewal, and expansion.
- Partner with Security, Legal, and Compliance to build admin capabilities that meet enterprise requirements for data governance, auditability, and access control.
- Drive centralized coordination and prioritization of enterprise customer needs across all of our product teams.
- Work with Sales and CS to understand where admin and buyer friction slows deals or increases churn, and ship solutions that remove those blockers.
- Build intuitive self-serve admin experiences that empower IT teams to manage Docs at scale while reducing support burden.
Requirements
- 5+ years in product management, with experience building admin, billing, or account management products in a B2B SaaS environment.
- Deep understanding of enterprise IT requirements — SSO, SCIM, RBAC, audit logging, and compliance frameworks.
- Experience designing for multiple distinct user types, including IT admins, end users, and procurement or finance stakeholders.
- Proven ability to build simple, intuitive experiences for complex, multi-product systems.
- Demonstrated ability to work independently with minimal guidance, proactively manage tasks and priorities across multiple projects, analyze and execute work efficiently, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.
Skills
- Enterprise Empathy
- Systems Thinking
- AI-First Operator
- Extreme Ownership
- Results Driven
- Customer-Centered Innovator
- Low Ego
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year
- 12 days of paid holidays per year
- Two floating holidays per year
- Flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
About the Company
- Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone.
- The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites.
- The company’s products include Grammarly’s writing assistance, Superhuman Docs’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically.
- Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters.
- Learn more at superhuman.com and about our values here.
Equal Opportunity
- At Superhuman, we value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations.
- We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law.
- Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US).
- We also abide by the Employment Equity Act (Canada).