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About the Role
Shield AI is seeking a Hivemind Field Solutions Engineer to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region. This role acts as a customer-facing technical expert, translating customer mission needs into credible, technically feasible solutions and partnering with various internal teams.
Responsibilities
- Support technical sales, customer engagements, demonstrations, and capture activities for Hivemind.
- Serve as a customer-facing technical expert for Hivemind.
- Translate customer mission needs into credible, technically feasible solutions.
- Partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams.
- Support demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development.
- Explain complex technical systems to customers.
- Shape demos around mission objectives.
- Feed customer insights back into product and engineering teams.
- Represent product capabilities, limitations, and roadmap dependencies to customers.
- Manage ambiguity, prioritize competing demands, and execute in a fast-paced environment.
- Travel for customer engagements, demonstrations, exercises, and internal meetings.
Requirements
- 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles.
- Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems.
- Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, or technical interchange meetings.
- Demonstrated experience with one or more of the following areas: Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation, image-generation systems, simulation-based test and evaluation, or mission rehearsal workflows.
- Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
- Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, BD, and leadership audiences.
- Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
- Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
- Ability to manage ambiguity, prioritize competing demands, and execute in a fast-paced environment.
- Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.
- Ability to obtain and maintain a U.S. security clearance.
Skills
- Autonomy
- AI-enabled systems
- Mission software
- Simulation
- Complex defense technology systems
- Department of War simulation systems
- Live-virtual-constructive environments
- Synthetic training environments
- Synthetic data generation
- Image-generation systems
- Simulation-based test and evaluation
- Mission rehearsal workflows
- Python
- Linux
- APIs
- SDKs
- Simulation tooling
- Robotics middleware
- Technical prototyping
- Autonomy development workflows
- Simulation-in-the-loop
- Hardware-in-the-loop
- Software-in-the-loop
- Test automation
- Scenario generation
- Computer vision datasets
- Sensor simulation
- Perception model evaluation
- LVC architectures
- Simulation interoperability
- Synthetic environments
- Constructive entities
- Digital twins
- Operational test environments
- Synthetic imagery
- AI-generated training data
Location
- Americas
Work Type
- Full-time
Experience Level
- 7+ years
Salary/Compensations
- $180,000 - $270,000
Benefits
- Bonus
- Benefits
- Equity
About the Company
- Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems.
- Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies.
- With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
- The Field Solutions Engineering team acts as a BD force multiplier, bridging Shield AI’s technical roadmap to customer needs and ensuring customer-facing solutions are accurate, feasible, and mission-relevant.
Equal Opportunity
- Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer.
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
- If you have a disability or special need that requires accommodation, please let us know.