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About the Role

This person will support the FOH team by handling all take-out, orders, delivery orders, and to-go orders, including entering them in the POS system and packaging and labeling properly.

Responsibilities

• Coordinate and execute all Caviar, Post-Mates and in-house/phone take-out orders using the POS system and delivery order iPads.
• Handle all guest order issues with management direction and communicate with delivery customer service.
• Keep the to-go area stocked with appropriate bags, containers, and labels.
• Assist porter with polishing glassware and flatware when needed.
• Keep the to-go station organized and tidy.
• Stock and restock all to-go containers, bags, stickers, and labels as needed.
• Conduct thorough breakdown and cleaning of the to-go area at the close of shift.
• Notify Chef or General Manager of any supply shortages.
• Assist with support duties in other sections as needed to ensure excellent guest service.
• Acknowledge guests with eye contact and a smile, answer questions, or find the appropriate employee to assist with guest requests.

Requirements

• Ability to work as part of a team, work quickly, and follow directions.
• Ability to communicate and understand direction in English for workplace safety.
• Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Active listening and learning skills.
• Reading and speaking comprehension skills.
• Discipline to follow set standards.
• Ability to lift up to 25lbs.
• Must submit satisfactory proof of employment authorization and identity to complete Form I-9 within 72 hours of commencing work.

Skills

• POS system usage
• Delivery order management
• Customer service
• Food handling
• Food preparation
• Cleaning
• Time management
• Working under pressure
• Active listening
• Learning
• Reading comprehension
• Speaking comprehension

Location

• New York City

Work Type

• Part-time
• Onsite

About the Company

• SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele.
• Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.

Equal Opportunity

• SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
• We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.
• Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.