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About the Role

The Housekeeping Manager oversees a housekeeping department of approximately 20 employees in a 61,330 square foot clubhouse, including food and beverage outlets, banquet spaces, locker rooms, and pools. This position supervises housekeeping services for the City Clubhouse and manages the setup and breakdown of banquet events.

Responsibilities

• Inspect and maintain cleanliness throughout the Clubhouse, including locker rooms, F&B outlets, public rooms, hallways, meeting rooms, restrooms, fitness areas, pools, offices, golf shop, golf course restrooms, and tennis clubhouse.
• Provide daily oversight, training, and management of housekeeping staff to ensure cleanliness and maintenance standards are met.
• Ensure member service standards are met and employee concerns are addressed.
• Ensure compliance with all federal, state, and local laws, club policies, and procedures.
• Train, supervise, and ensure standards are met for all housekeeping staff.
• Conduct inventory, order, and maintain housekeeping supplies and linens.
• Assist in scheduling, time off requests, and bids.
• Coordinate work orders with Engineering Departments and ensure completion.
• Manage the setup and breakdown of meeting rooms, ensuring cleaning standards are maintained.
• Read and interpret BEOs and floor plans to execute room setups efficiently.
• Ensure all Food & Beverage outlets are properly cleaned and maintained.
• Manage Housekeeping staff for setups for all special events, banquets, and meetings.
• Assist members and guests with requests and resolve member concerns.
• Complete incident reports regarding safety and security.
• Assist in other Clubhouse operations management capacities as needed.
• Communicate and collaborate with the Clubhouse management team and staff.

Requirements

• Associates Degree, Bachelor’s Degree or foreign equivalency in hospitality management or related field and/or previous experience in private clubs, hotels, restaurants, or related industry.
• Fluent English oral and written communication skills, including report writing and incident documentation.
• Solid computer skills in MS Office, internet, Outlook, and POS systems (Northstar).
• 3 years of experience supervising or managing housekeeping or environmental services.
• Extensive knowledge of housekeeping standards and environmental services.
• Flexible schedule required, including evenings, weekends, mornings, afternoons, and holidays.

Skills

• Hospitality management
• Housekeeping management
• Staff supervision and training
• Inventory management
• Scheduling
• Work order coordination
• Room setup and breakdown
• Member service
• Problem-solving
• Decision making
• Organizational skills
• MS Office
• Internet
• Outlook
• POS systems (Northstar)
• Spanish or Tagalog (desired)

Location

• San Francisco

Work Type

• Full-time

Experience Level

• Mid-level management
• 3 years of experience supervising or managing housekeeping or environmental services

Education Level

• Associate's Degree
• Bachelor's Degree

Benefits

• Health, dental, and vision insurance
• Life insurance
• Commuter benefit program
• Employee Assistance Program (EAP)
• Complimentary meals daily
• Free golf on Mondays at Lakeside campus
• Variety of sports and social events for employees

About the Company

• The Olympic Club is a private member athletic and country club in San Francisco.
• Members enjoy 2 campuses, 19 sports, world-renowned golf courses, exceptional social and athletic programs, 18 hotel rooms, and 5 Food & Beverage outlets.
• The City Clubhouse is located one block from Union Square and within easy walking distance of the Powell Street BART station.
• The Lakeside Clubhouse sits next to the ocean on the border of San Francisco and Daly City.

Equal Opportunity

• EOE M/F/D/V.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.