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About the Role

We are looking for a Program Director to join Translation, an award-winning independent creative solutions company that helps ambitious brands harness the power of culture to solve their biggest challenges.

Responsibilities

• Manage project intake across one of our retainer accounts or a set of project-based clients
• Partner with Resource Management lead on team design and identification of flex talent needs
• Own delivery health across an account, laddering to a retainer; lead internal program coordination at the account level
• Own account / retainer-level scope tracking and SOW; manage staffing across the account team
• Escalate capacity needs and scope shifts back to the GPD or Head of Operations for redesign as needed
• Co-lead client strategy specifically for delivery; hold senior client relationships (director / VP) on operations, staff planning, and scoping
• Partner with Business Leadership to create and manage success metrics for program delivery and overall account health
• Co-lead large-scale program delivery with the GBD
• Lead Sr. PMs, project-focused Managers, and Associates
• Co-lead junior managers with Business Leadership to identify program-management capability
• Models what great program management looks like and can develop PMs of all levels

Requirements

• 8 - 10 years of experience in a creative agency
• Ability to solve talent allocation challenges. Comes with solutions to conflicts and proactively seeks solutions from department leads/partners
• Deep knowledge of 360° campaigns and the creative production process
• Successful leadership of mid and junior team members
• Willing to act as a player/coach. Lead the team, manage program delivery processes, and help get work delivered at the highest level
• Fluent in Google Suite, Slack as a PM Hub, Workforce and Project Planning tools
• Independent agency or start-up experience a plus
• Utilizes AI solutions and creates workflows that lead to reduced administrative burden

Skills

• Flexible with PM and delivery approach. Considers business needs as well as the needs of the client and can design approach accordingly
• Interface with clients related to operations, staff requirements, or delivery processes
• Strong negotiation and conflict management skills
• Leads with integrity and trust
• Curious and eager to learn or roll out new ways of working
• Demonstrates progression in level of responsibility within a professional project management environment
• Outstanding planning, coordination, management, and communication skills are required
• Experience with risk management, change management, and communications management

Location

• NY/CA

Work Type

• Full-time

Experience Level

• 8-10 years

Salary/Compensations

• $135,000 - $165,000

Benefits

• Bonus opportunities
• Stock options
• 401k match

About the Company

• UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters.
• UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth.
• Combined, UnitedMasters, Inc. is the world’s leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future.
• Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward.