Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Reporting directly to the CEO, this role is responsible for transforming the CEO's vision into a high-performance roadmap, leading a PMO for top-tier program delivery, maintaining a Business Operating System (BOS) for documented processes, and driving continuous optimization of ERP and enterprise systems to improve operational effectiveness.

Responsibilities

• Lead annual and quarterly planning cycles to translate high-level vision into actionable, department-specific goals.
• Ensure that every initiative across the company is vertically aligned with the CEO's primary mission and long-term strategy.
• Direct the PMO to ensure all enterprise-wide programs are delivered on time and achieve their intended business impact.
• Establish health metrics and early-warning systems to identify and course-correct underperforming initiatives.
• Track and report whether programs deliver the strategic ROI committed during the planning phase.
• Develop and manage program budgets, ensuring delivery within approved scope and financial parameters.
• Act as the custodian of the Company Playbook, ensuring every critical operating process is documented, standardized, and centrally maintained.
• Partner with department heads to eliminate tribal knowledge by converting core workflows into repeatable, scalable operating procedures.
• Implement rigorous auditing and compliance mechanisms to ensure documented processes are consistently followed across the organization.
• Conduct formal reviews of high-risk and core revenue-generating processes every 90 days to verify compliance and identify bottlenecks.
• Own the operational effectiveness of the company's ERP ecosystem, ensuring it supports standardized business processes and strategic objectives.
• Regularly assess existing ERP configurations, workflows, integrations, and user adoption to identify inefficiencies, process gaps, and improvement opportunities.
• Lead ERP enhancement initiatives, upgrades, and continuous improvement projects in partnership with IT and functional leaders.
• Ensure business processes and system capabilities remain aligned, recommending process redesign or system enhancements where required.
• Champion enterprise-wide automation and digitalization initiatives that improve operational efficiency, data quality, reporting, and decision-making.
• Establish governance around master data, process ownership, and system controls to improve operational accuracy and consistency.
• Act as the de-bottleneck between senior leadership and execution teams, ensuring quicker alignment and decision-making.
• Facilitate coordination across functions, geographies, and business units.
• Establish regular reporting cadences including executive dashboards, status reports, KPI reviews, and governance forums.

Requirements

• 10+ years of experience in Strategy, Operations, Management Consulting, Business Transformation, or Operational Excellence.
• Proven track record of leading enterprise PMOs, process governance, ERP transformation, or operational excellence initiatives.
• Demonstrated success driving cross-functional business transformation through process improvement and digital enablement.

Skills

• Expert-level experience with Program & Project Management (PPM) platforms such as Jira, Asana, monday.com, or Microsoft Project.
• Expertise in Business Process Management using process mapping tools like Lucidchart, Miro, Microsoft Visio, or similar.
• Proficiency with Knowledge Management platforms such as Confluence, Notion, or equivalent.
• Strong experience diagnosing, optimizing, implementing, or upgrading enterprise ERP platforms (e.g., Infor LN, SAP, Oracle, Microsoft Dynamics, IFS, Epicor) and integrating them with business processes.
• Experience with Business Intelligence tools like Power BI, Tableau, or similar analytics tools for operational reporting and KPI visualization.

Location

• United States
• Canada

Work Type

• Open to Candidates based in the United States or Canada
• International travel of up to 50% of the time

Experience Level

• 10+ years of experience

Education Level

• PMP (Project Management Professional), PgMP, Lean Six Sigma, or equivalent certification highly preferred.

About the Company

• Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents.
• Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
• As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration.
• Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact.
• Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints.
• Together, we’re creating a legacy that goes beyond business—one that’s changing the world for the better.
• By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability.
• You’ll have endless opportunities to learn, grow, and make a significant impact on the world.
• Together, we'll build tomorrow’s solutions today.