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About the Role

The Visual Specialist leads the visual efforts in the store, including maintenance, merchandising, and merchandise processing, to clearly convey the brand to customers. This role partners with the store team to achieve sales goals, recognizing the direct impact of visual presentation on sales success.

Responsibilities

• Leads and executes consistent daily product maintenance routines.
• Directs, leads, and executes campaign setups in support of marketing initiatives and product presentation according to Merchandising Department direction.
• Executes all new product introductions from a visual presentation perspective and ensures timely placement per direction.
• Leads the P.A.C.E. program for processing merchandise, including overseeing merchandise receipt, processing, and merchandising.
• Partners with the Operations Manager and Inventory Specialists to maintain and educate staff on stockroom organization.
• Trains all staff members on guidelines for and importance of daily routine maintenance, merchandising, and merchandise processing.
• Ensures visual presentation reflects the brand, including straightening, down stocking, signage accuracy, prop samples, and cleaning.
• Remains informed and involved in all areas of visual presentation through daily communication with store specialists.
• Actively works to improve product knowledge and shares information with customers and the store team.
• Provides regular feedback to the General Manager and Store Managers on training, follow-up, and coaching opportunities.
• Demonstrates a strong understanding of and actively supports inventory accuracy.
• Checks email at least twice per shift and ensures staff commitment to timely communication.
• Drives initiatives, motivates, and inspires enthusiastic and productive behavior to provide exceptional customer service and meet company goals.
• Engages with customers to solve their organizational challenges.
• Is accountable for achieving sales goals in partnership with the store team.

Requirements

• Strong computer skills.
• Understands retail is an ever-changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.
• The Container Store promotes a smoke-free, drug-free environment.

Work Type

• Full-time

Experience Level

• 2-5 years merchandising experience preferred

Education Level

• College degree preferred

Salary/Compensations

• $22.50 - $24.00 per hour

Benefits

• Competitive health, dental, and vision plans.
• 401(k) retirement savings plan with optional investment guidance and assistance.
• Unique "1equals3" website for benefits information and company updates.
• Competitive sick pay and PTO plan.
• Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs) for full-time associates.
• Parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program for full-time associates.
• Paid holidays, gym membership discounts, and a qualified transportation benefits program for full-time associates.
• Product discounts on merchandise, custom spaces, services, gift cards, and pet insurance.
• Service awards and retirement gifts.
• Recognition for exemplifying core principles and exceptional daily contributions.
• Participation in Employee Resource and Affinity Groups.
• Fun and collaborative work environment.

About the Company

• Established in 1978, The Container Store is the leading specialty retailer of storage and organization products in the United States.
• We provide creative, multifunctional, customizable storage and organization solutions that help customers save time, save space, and improve their lives.
• We foster a culture built around our Foundation Principles, which define how we approach relationships with employees, vendors, customers, and communities.

Equal Opportunity

• We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.