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About the Role

The Admissions Manager supports the Admissions team with organization and administrative detail for the overall admissions administrative process, ensuring it runs smoothly. This role requires wearing many hats and embracing opportunities for growth in a dynamic, fast-paced, entrepreneurial organization. The manager will drive results through a tireless work ethic to enroll mission-aligned students into our world-class program.

Responsibilities

Support the Associate Directors of Admissions with the end-to-end admissions process for families, from application submission through final decision.
Guide families in completing application requirements, track and review application materials, and follow up on deadlines and outstanding items.
Conduct comprehensive follow-up with individuals who have registered for and attended Information Sessions, Campus Tours, or other Admissions events, maintaining a log of all activity.
Coordinate event logistics, including ordering refreshments, preparing materials (forms, admissions folders), and managing event setup and breakdown.
Ensure a positive experience for prospective parents and students by providing excellent customer service and answering applicant questions.
Handle all inquiries within capacity and direct inquiries outside capacity to appropriate team members.
Compose correspondence and reports as required in support of the management team.
Help coordinate and orchestrate admissions assessments for all grades; may be required to lead in-person, or lead or proctor virtual assessments.
Facilitate and process billing for marketing, supplies, events, etc.
Work with the design team to submit materials to vendors for production and ensure timely delivery of printed materials and signs.
Manage administrative details, keep projects on schedule, and organize materials.
Update and pursue delegated tasks to ensure progress to deadlines.
Order supplies and manage mail.
Work with confidential material and ensure discreet handling of all business and communication.

Requirements

Ability to strategically engage prospective students throughout each stage of the admissions funnel to support enrollment goals.
Ability to apply policies and procedures with empathy, flexibility, and sound judgment.
Ability to maintain a highly-organized admissions office in a fast-paced environment with multiple parallel workstreams.
Ability to identify and improve key details of any project or task.
Ability to communicate internally and externally in a highly effective, clear, complete, and persuasive manner, both verbally and in written communications.
Ability to take ownership of your own work and be receptive to feedback.
Ability to thrive in a highly collaborative setting and work closely with others to execute complex team projects at the highest quality.
Ability to make decisions, prioritize, and execute daily responsibilities with strong judgment and execution capabilities.
Bachelor's degree.
Administrative experience is a plus.
Demonstrates technical skills and proficiency in the use of Microsoft Suite and internet searches.
Experience in customer service and managing databases for Customer Relationship Management (e.g. HubSpot) and applicant tracking systems (e.g. Ravenna) preferred.
Must be able to travel between our Lower School on the Upper West Side and Upper School in Chelsea as needed.
Must be able to travel by air or motor vehicle to required training and development sessions as needed.
Frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language.
Often carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend.
Regularly hear and use clear vision with or without correction.

Skills

Enrollment Engagement
Customer Service
Organization
Detail Oriented
Communication
Accountability
Cooperation
Efficiency
Microsoft Suite
Internet Searches
Customer Relationship Management (e.g. HubSpot)
Applicant Tracking Systems (e.g. Ravenna)

Location

Upper West Side
Chelsea

Work Type

In-person
Occasional evening and weekend hours

Experience Level

Dependent on education and experience

Education Level

Bachelor's degree

Salary/Compensations

Competitive salary dependent on education and experience.

Benefits

Career growth opportunities focused on continuous learning, mentorship, and professional advancement across our network of schools.
Retirement options with a 50% Company match for the first 10% of employee earnings deferred.
Three PPO medical plans to choose from, as well as dental and vision insurance.
FSA option for pre-tax dollars to cover medical, dependent care, and transit.
Student tuition remission for your children to attend our schools.

About the Company

BASIS Independent Schools believes students are capable of more than they can imagine, and that the most powerful education inspires them to think for themselves.
With expert teachers, a thoughtfully designed curriculum, and a warm, welcoming culture, students grow into fearless and confident thinkers prepared to explore, question, and contribute with purpose.
BASIS Independent Schools is a subsidiary of Spring Education Group, a national network of PreK-grade 12 private, secular schools, with 12 schools located in California, New York, Northern Virginia, and Washington State.

Equal Opportunity

Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer.
All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law.
The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.