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About the Role
The Benefits Analyst is responsible for the day-to-day administration of various Total Rewards programs related to group benefits, retirement, and other ancillary partnerships. This role contributes through documentation, reporting, analysis, and auditing of various Total Rewards programs, ensuring data integrity and process efficiency.
Responsibilities
- Leads the daily administration of group benefits insurance, retirement and ancillary employee programs and partnerships.
- Responds to employee inquiries daily via tickets, email and meetings to ensure a clear understanding of Total Rewards processes and programs.
- Ensures employee’s records are set-up/updated accurately in the various providers systems and HR/Payroll Systems.
- Coordinates, tracks, reconciles, and processes payments of employee benefit premiums during applicable periods of absence in partnerships with various stakeholders.
- Completes employer statements for LTD and Life claims and provides support for claimant submission processes.
- Liaise with providers and other intermediaries (e.g. service representative) to resolve inquires.
- Provides support to Operations with regards to policies and processes relating to benefits, retirement, and ancillary programs.
- Generates monthly benefit and retirement plans reports for processing, uploading and reconciliation on various providers systems.
- Compiles and prepares data along with customized reports to support both routine and ad hoc requests and audits.
- Conducts research and analysis on current trends to support the development of new and existing Total Rewards programs and policies.
- Reviews Total Rewards programs and policies to ensure compliance with legislative and regulatory requirements and to align with best practices.
- Provides analysis related to new and existing Total Rewards programs.
- Analyzes and present findings in a concise and effective manner to support informed decision-making.
- Audits and reconciles Total Rewards program configuration and data from internal and external sources to ensure data integrity (e.g. benefit plans, pension deductions, ancillary partnerships, etc.).
- Reviews and identifies root causes of data integrity or process issues and recommends solutions.
- Proactively supports various reviews and analysis.
- Maintain knowledge of market practices and emerging trends in HR with a focus on the Total Rewards framework.
Requirements
- College Diploma in Human Resources, Accounting, or related field
- Minimum 2-3 years of experience in similar role
- Knowledge of Total Rewards framework including Benefits, Compensation, Retirement, Health and Wellness, Disability, Recognition and Rewards, Ancillary offerings
- Finance, Payroll and Labour Relations experience (an asset)
- Quality Assurance and process improvement skills
- Strong computer literacy with various applications and programs (MS Office, HRIS-UKG/Workday)
- Results-oriented with problem-solving skills
- Excellent verbal and written communication skills
- Excellent time management and organizational skills
Skills
- Total Rewards framework
- Benefits administration
- Retirement program administration
- Ancillary partnerships
- Documentation
- Reporting
- Analysis
- Auditing
- Data integrity
- Process efficiency
- Employee inquiry response
- HR/Payroll Systems
- Payment processing
- LTD and Life claims processing
- Provider liaison
- Policy and process support
- Report generation
- Data compilation
- Customized reporting
- Research
- Trend analysis
- Program development
- Policy development
- Legislative compliance
- Regulatory compliance
- Best practices
- Root cause analysis
- Problem-solving
- MS Office
- HRIS-UKG/Workday
Location
- Toronto
Work Type
- Hybrid
- Full-time
- Temporary
- Contract
Experience Level
- 2-3 years
Education Level
- College Diploma
Salary/Compensations
- $55,000 - $65,000 per year
Benefits
- Hybrid working environment
- Employee Assistance Program
- Paid orientation
- Training and development
About the Company
- CBI Home Health supports people at home and in the community.
- We are one of Canada’s leading specialized community services, home, and integrated care providers, operating in more than 800 communities across the country.
- Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity.
- CBI Home Health is more than a workplace – it’s a community.
- We foster a supportive, inclusive environment where your ideas are valued, your growth is encouraged, and your well-being matters.
- Here, you’ll work alongside passionate professionals who are committed to making a difference for clients and for each other.
Equal Opportunity
- CBI Home Health is committed to a diverse, equitable, and inclusive workplace.
- We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation.
- Please advise the Talent Acquisition team if you require an accommodation.