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About the Role

Hire-Ability, an award-winning vocational services program of RAMS, is seeking a Job Developer / Coach. Hire-Ability provides high-quality, culturally competent vocational rehabilitation, training, and support services to adults with behavioral health conditions and/or mental health disabilities.

Responsibilities

• Assists participants with mental health conditions in obtaining and maintaining competitive employment
• Creates job opportunities for the entire team through rigorous efforts of establishing relationships with our community's employers
• Provides job coaching follow-along services to assist participants in maintaining employment
• Utilizes sales skills to market participants’ abilities and Hire-Ability’s services to supportive and well-fitting employers
• Engages in essential activities to drive employer relationship growth, including outbound calls, participant meetings, research, attending community events, internal strategy building and execution
• Meets regularly with treatment team members to coordinate and integrate vocational services into mental health treatment
• Assesses participants’ vocational functioning on an ongoing basis utilizing background information and work experiences
• Maintains timely, accurate, and compliant documentation in Salesforce and participant records
• Acts as a liaison between employer and participant to ensure success on the job
• Engages participants and establish trusting, collaborative relationships directed toward the goal of competitive employment
• Provides individualized job preparation in individual meetings
• Provides group workshops and trainings using classroom/workshop format
• Draws up the individual vocational treatment plan with a multidisciplinary team
• Works collaboratively with all the related Hire-Ability staff around meeting the program's contract objectives
• Provides education and support to the employer(s) as agreed upon by the participant, including negotiating job accommodations and follow-along contact
• Maintains on-going communication on the status with Department of Rehabilitation Counselors and relevant stakeholders
• Deliver services in alignment with the Individual Placement and Support (IPS) model, including rapid job search, integration with treatment teams, participant choice, and competitive employment outcomes
• Other duties as assigned

Requirements

• Possesses a Bachelor’s degree in psychology, social work, business, marketing communications, or a related field, or equivalent experience in a community behavioral health or social services setting
• Demonstrates excellent verbal and written communication skills in English
• Demonstrates experience providing job development services, or equivalent experience including sales, marketing or outreach
• Demonstrates the ability to travel locally within San Francisco, including multiple locations in a single day
• Demonstrates the ability to perform light physical activity while engaging in employer outreach and community-based work

Skills

• Sales skills
• Marketing
• Outreach
• Interpersonal skills
• Communication skills
• Customer-focused communication style

Location

• San Francisco

Work Type

• In person
• 32 hr/week

Experience Level

• 1 year of experience providing direct services to behavioral health participants from minority or underserved communities (preferred)

Education Level

• Bachelor's degree in psychology, social work, business, marketing communications, or a related field, or equivalent experience

Benefits

• Health insurance coverage
• Generous leave benefits

About the Company

• Richmond Area Multi-Services (RAMS) is a California legislator-named California Nonprofit of the Year in 2022.
• RAMS is Great Place to Work® Certified, reflecting our commitment to building strong, supportive workplace cultures where employees thrive.