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About the Role

We are looking for a qualified, action-oriented, and self-motivated individual capable of prioritizing and handling multiple demands simultaneously for a Branch Administrator position.

Responsibilities

• Providing outstanding customer service to the families we serve.
• Delegating customer inquiries.
• Answering the telephone and greeting customers.
• Performing general office administration functions including processing of cemetery contracts, amendments to contracts, transfers, process certificates, prepare cremation and interment services paperwork, data entry and various other tasks.

Requirements

• A minimum of a college diploma or equivalent.
• At least two (2) years of previous working experience in office administration.
• Strong computer skills in MS Office including Word and Excel.
• Excellent Customer Service skills.
• Reliable and independent individual who has the proven ability to work under pressure and meet deadlines in a timely and in an effective manner.
• Demonstrates strong customer service skills with the ability to communicate will all levels of the organization.
• Organized and able to manage multiple tasks simultaneously.
• Detailed-oriented and have strong administrative and data entry tasks.

Skills

• MS Office
• Word
• Excel
• Customer Service
• Administrative tasks
• Data entry

Location

• <CITY>, <PROVINCE>

Work Type

• <full-time/part-time>
• 35-hour work week
• Full Time
• Part Time
• On Call
• Permanent
• Contract
• Casual

Experience Level

• 2 years of previous working experience in office administration

Education Level

• College diploma or equivalent

Benefits

• Competitive compensation package
• Culture of learning
• Health and wellness resources
• Robust pension plan

About the Company

• At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.
• Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

Equal Opportunity

• Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.
• We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.
• If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.