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About the Role
As an In Store Visual Merchandiser within our Heathrow Fashion Boutiques, you will play a key role in bringing the CHANEL Fashion vision to life and ensuring the highest standards of visual excellence are consistently maintained across the boutique. Working in close partnership with the Boutique Management, and wider retail teams, you will be responsible for maintaining and evolving product displays, supporting collection launches, and ensuring the boutique always reflects CHANEL's global image guidelines while responding to local business needs. A key aspect of the role will be applying creative thinking alongside sound commercial judgement. You will help create an inspiring boutique environment that showcases our collections at their very best and elevates the client experience through exceptional visual presentation.
Responsibilities
- Maintaining the highest visual merchandising standards across the boutique in line with CHANEL guidelines and business priorities.
- Supporting the execution of window displays, in store presentations and display adaptations to ensure collections remain relevant, engaging and commercially effective.
- Driving product rotation and refreshes in collaboration with retail teams, ensuring product visibility is continually optimised.
- Managing visual merchandising tools, props and inventory, ensuring displays are maintained to the highest standards.
- Anticipating upcoming merchandising needs and preparing for daily and seasonal visual changes.
- Supporting boutique teams with the efficient handling of displayed products and mannequin looks.
- Contributing to collection launches and special installations, including evening and overnight visual merchandising activities when required.
- Building strong partnerships with boutique, merchandising and marketing teams to ensure a seamless and consistent expression of the CHANEL Fashion universe.
- Contributing to the on-going and companywide vision of sustainability.
Requirements
- Previous experience within visual merchandising, preferably within luxury fashion or a premium retail environment.
- A strong appreciation and knowledge of fashion, art and culture, with an understanding of how these influence luxury client experiences.
- Excellent organisational skills and the ability to manage multiple priorities in a dynamic retail environment.
- Strong attention to detail and a commitment to maintaining exceptional standards.
- Excellent communication and relationship building skills, with the ability to collaborate effectively across different teams.
- A proactive, adaptable and solutions-focused approach.
- The ability to balance creativity with commercial awareness when executing visual merchandising initiatives.
Skills
- Visual merchandising
- Fashion
- Art
- Culture
- Organisational skills
- Attention to detail
- Communication skills
- Relationship building skills
- Collaboration
- Adaptability
- Solutions-focused approach
- Creativity
- Commercial awareness
Location
- Heathrow
Work Type
- Full-time
Experience Level
- Previous experience within visual merchandising
Benefits
- Private Medical Insurance covering pre-existing medical conditions and ability to add family members
- Online GP App with 24/7 appointments available within 24 hours
- Cycle Scheme participation for a tax-exempt bike and/or accessories
- Pension
- Life Assurance
- Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
- Employee Assistance Programmes and Other Support Lines
- Multiple Platforms to support across Wellbeing
- Arts & Culture Ticket Discounts across major London attractions
- CHANEL Product Discounts
- Employee Only Sales
- Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
About the Company
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.