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About the Role
Alma Bank is seeking experienced Universal Bankers to join their team in Astoria, Queens. This role involves performing a variety of duties to provide efficient and accurate services to existing and potential customers, including opening accounts, processing investments, and handling financial services.
Responsibilities
- Interview customers to obtain information and explain available financial services.
- Open accounts, explain and process investments and other financial services.
- Correct records by interviewing customers and performing other duties.
- Type account information and enter it into the computer.
- Assist customers with questions and investigate and correct errors.
- Present funds received from customers to Tellers for deposit and obtain receipts.
- Obtain records from fraud reporting agencies.
- Contact customers regarding overdraft items and other transactions.
- Develop and maintain communication in a cooperative and professional manner.
- Handle all phases of teller operations, including collections, savings, demand deposits, and loan payments.
- Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
- Cash checks and pay out money after verification of signatures and customer balances.
- Enter customer transactions into the computer and issue computer-generated receipts.
- Order daily supply of cash and count incoming cash.
- Balance currency, coin, and checks in the cash drawer at the end of the shift.
- Remove deposits from, and count and balance cash in, automated teller machines and night depositories.
Requirements
- Perform each essential duty satisfactorily.
Skills
- Customer service
- Financial services
- Account opening
- Investment processing
- Teller operations
- Cash handling
- Communication
Location
- Astoria, Queens, New York
Work Type
- Full-time
Experience Level
- 6 months to 1 year related experience and/or training
Education Level
- Associate's degree or equivalent from a two-year College or technical school
Salary/Compensations
- 40,000 - 47,000
Benefits
- Salary commensurate with experience
- Open and collaborative work environment
- Generous matching 401(k)
- Excellent healthcare coverage (medical/dental/vision)
- Short- and long-term disability
- Life insurance options
About the Company
- Alma Bank, headquartered in Long Island City, New York, has 13 branches located throughout Queens, NYC, New Jersey, Long Island, Brooklyn, and the Bronx.
- Alma Bank brings personal service back to personal banking with genuine banking professionals ready to serve customers.
- Alma Bank offers a full range of products and services and delivers a private banking style experience to business banking customers.
Equal Opportunity
- Alma Bank is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.