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About the Role

Spring Health is a global mental health company dedicated to removing barriers to mental healthcare. We are building a world where accessing support is simple, personal, and integrated into every aspect of life. Our AI-native platform delivers personalized support across various care modalities, validated by independent research. We believe technology should enhance the reach, quality, and humanity of care, expecting all team members to use AI tools thoughtfully and apply human judgment.

Responsibilities

Own the growth strategy for Specialty Care, focusing on improving member activation, session attendance, retention, and progression through care for complex, high-acuity members.
Identify, prioritize, and test growth levers across the member journey, including patient onboarding, scheduling, care plan adherence, between-session engagement, and transitions between phases of care.
Build and maintain a continuous experimentation roadmap in collaboration with data, engineering, and clinical teams to design ethical, clinically sound tests that drive measurable impact.
Define and own growth KPIs such as activation, attendance, retention, utilization, and longitudinal engagement, ensuring metrics align with business outcomes and clinical intent.
Translate clinical constraints and care models into scalable growth systems, balancing personalization with repeatability.
Lead cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that reduce friction in care engagement.
Partner closely with clinical, legal, and compliance teams to ensure growth initiatives adhere to acuity, safety, and regulatory requirements.
Collaborate with other PMs to ensure growth initiatives are cohesive across Specialty Care programs and aligned with broader company objectives.
Utilize qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization.
Elevate growth thinking within the Growth organization by embedding experimentation, learning velocity, and outcome-driven decision-making.

Requirements

7+ years of product management experience, with demonstrated ownership of growth-oriented product areas or portfolios.
Proven experience as a Growth PM, owning funnels, experiments, and KPIs in consumer, B2B2C, or healthcare products.
Strong experience designing and running experimentation programs (A/B testing, cohort analysis, iterative rollouts).
Experience operating in regulated or high-stakes environments (healthcare, fintech, education, etc.) is strongly preferred.
Deep analytical fluency, with the ability to construct strong hypotheses, conduct hands-on analyses with data, and connect behavioral data to product decisions.
Comfort navigating ambiguity and making tradeoffs between growth velocity, clinical integrity, and user trust.
Demonstrated ability to influence senior stakeholders and align teams without formal authority.
Excellent communication skills, with the ability to clearly articulate growth strategy, insights, and tradeoffs.
Experience leveraging AI, automation, or personalization systems to improve engagement and retention is a strong plus.
Fluency with Looker, Mixpanel, Iterable, and/or Eppo.

Skills

Product Management
Growth Strategy
Experimentation (A/B testing, cohort analysis, iterative rollouts)
Data Analysis
Stakeholder Management
Communication
AI/Automation/Personalization Systems (plus)
Looker
Mixpanel
Iterable
Eppo

Location

San Francisco, CA

Work Type

Hybrid

Experience Level

7+ years of product management experience

Salary/Compensations

$200,000 - $243,000

Benefits

Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans available, with Spring contributing up to $1K for HSAs
Employer sponsored 401(k) match of up to 2%
Yearly allotment of no cost visits to Spring Health network providers for you and your dependents
Competitive paid time off policies (vacation, sick leave, company holidays)
Parental leave (18 weeks for birthing parents, 16 weeks for non-birthing parents) at 6 months tenure
Access to Noom weight management program
Access to fertility care support through Carrot, plus $4,000 reimbursement
Access to Wellhub for fitness, mindfulness, nutrition, and sleep
Access to BrightHorizons for sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement annually
Up to $200 per year donation matching

About the Company

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health.
We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care.
With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care.
Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Equal Opportunity

Spring Health is proud to be an equal opportunity employer.
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements.
Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.
If you have a disability or special need that requires accommodation, please let us know.