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About the Role

Spring Health is a global mental health company dedicated to removing barriers to mental healthcare. We are building a world where accessing support is simple, personal, and integrated into every aspect of life. Our AI-native platform delivers personalized support across various care modalities, including self-guided tools, coaching, therapy, and medication management. We aim to expand the reach, quality, and humanity of care through technology, expecting all team members to use AI tools thoughtfully and apply human judgment.

Responsibilities

Own the growth strategy for Specialty Care, focusing on improving activation, session attendance, retention, and progression through care for complex members.
Identify, prioritize, and test growth levers across the member journey, including onboarding, scheduling, care plan adherence, and engagement between sessions.
Build and maintain a continuous experimentation roadmap in collaboration with data, engineering, and clinical teams to drive measurable impact.
Define and own growth KPIs such as activation, attendance, retention, utilization, and longitudinal engagement, ensuring alignment with business outcomes and clinical intent.
Translate clinical constraints and care models into scalable growth systems, balancing personalization with repeatability.
Lead cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that enhance care engagement.
Partner closely with clinical, legal, and compliance teams to ensure growth initiatives adhere to acuity, safety, and regulatory requirements.
Collaborate with other PMs to ensure cohesive growth initiatives across Specialty Care programs and alignment with broader company objectives.
Utilize qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization.
Elevate growth thinking within the organization by embedding experimentation, learning velocity, and outcome-driven decision-making.

Requirements

7+ years of product management experience, with demonstrated ownership of growth-oriented product areas or portfolios.
Proven experience as a Growth PM, owning funnels, experiments, and KPIs in consumer, B2B2C, or healthcare products.
Strong experience designing and running experimentation programs (A/B testing, cohort analysis, iterative rollouts).
Experience operating in regulated or high-stakes environments (healthcare, fintech, education, etc.) is strongly preferred.
Deep analytical fluency, with the ability to construct strong hypotheses, conduct hands-on analyses, and connect behavioral data to product decisions.
Comfort navigating ambiguity and making tradeoffs between growth velocity, clinical integrity, and user trust.
Demonstrated ability to influence senior stakeholders and align teams without formal authority.
Excellent communication skills, with the ability to clearly articulate growth strategy, insights, and tradeoffs.
Experience leveraging AI, automation, or personalization systems to improve engagement and retention is a strong plus.
Fluency with Looker, Mixpanel, Iterable, and/or Eppo.

Skills

Product Management
Growth Strategy
Experimentation (A/B testing, cohort analysis, iterative rollouts)
Data Analysis
Stakeholder Management
Communication
AI/Automation/Personalization Systems (preferred)
Looker
Mixpanel
Iterable
Eppo

Location

New York City, NY

Work Type

Hybrid

Experience Level

7+ years of product management experience

Salary/Compensations

$182,000 - $242,880

Benefits

Health, Dental, Vision benefits start on your first day.
Access to One Medical accounts.
HSA and FSA plans available, with Spring contributing up to $1K for HSAs.
Employer sponsored 401(k) match of up to 2%.
Yearly allotment of no-cost visits to Spring Health network providers for you and your dependents.
Competitive paid time off policies (vacation, sick leave, company holidays).
Parental leave: 18 weeks for birthing parents, 16 weeks for non-birthing parents (at 6 months tenure).
Access to Noom, a weight management program.
Access to fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses.
Access to Wellhub for fitness, mindfulness, nutrition, and sleep.
Access to BrightHorizons for sponsored child care, back-up care, and elder care.
Up to $1,000 Professional Development Reimbursement annually.
$200 per year donation matching.

About the Company

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health.
We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care.
Outcomes independently validated by JAMA Network Open and the Validation Institute.
Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care.
Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Equal Opportunity

Spring Health is proud to be an equal opportunity employer.
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements.
Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.