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About the Role

The Property Manager is a dynamic position that will provide key office support in all areas of property management. They will manage the day-to-day operations of the community and have a passion for exceeding resident expectations and providing exceptional customer service.

Responsibilities

• Manage and operate the property within financial guidelines.
• Oversee marketing, maintenance, and retention strategies and communications.
• Work closely with the Regional Manager to oversee interviewing, on-boarding, coaching, and supervision of all community staff.
• Set rental rates, oversee collections, and financial duties (budgeting, deposits, reporting, etc.).
• Approve and submit invoices from all service providers.
• Maintain knowledge of competition.
• Handle all escalated concerns.
• Walk property daily looking for maintenance and resident issues.
• Ensure regular and predictable attendance with a professional appearance and attitude.
• Efficiently and timely process all forms, reports, and administrative information.

Requirements

• Experience with renovations.
• Strong interpersonal and communication skills with a customer service focus and attention to detail.
• Ability to connect with long-term residents.

Skills

• Customer service
• Attention to detail
• Interpersonal skills
• Communication skills

Education Level

• Bachelor's degree preferred but not required

Salary/Compensations

• Bonuses competitive

Benefits

• Full medical with 401K
• Housing discounts are applicable

About the Company

• This is an owner-managed property with over 300 units.