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About the Role
We are looking for a Managing Principal Consultant with deep General Insurance expertise to support and deliver high-impact projects for our UK clients. This role blends strategic leadership, delivery, and hands-on consulting across digital transformation, data, regulatory change, and AI-enabled business transformation. You'll collaborate closely with clients and internal teams to align business and technology priorities while helping expand Capco's insurance consulting practice. You'll also encourage the responsible use of approved AI tools and AI-enabled workflows to improve delivery quality, accelerate insight, and enhance client outcomes, applying appropriate human judgement and governance throughout.
Responsibilities
- Deliver complex change and transformation programmes across the General Insurance sector, using AI-enabled approaches where appropriate to improve efficiency, insight, and delivery quality.
- Support initiatives across digital transformation, data, regulatory change, AI, and agile ways of working.
- Engage senior client stakeholders, coordinate multidisciplinary teams, and ensure successful value delivery, embedding responsible AI practices and appropriate governance throughout delivery.
- Support business development activities, contributing to client growth and account development, including identifying opportunities where AI can create measurable business value.
- Build trusted partnerships with clients, vendors, and internal stakeholders across business and technology domains, encouraging practical adoption of AI-enabled ways of working aligned to client objectives.
Requirements
- Proven experience of consultancy within the General Insurance sector.
- Strong track record delivering large-scale transformation programmes and complex change initiatives.
- Deep knowledge of insurance operations, including data governance, digital enablement, target operating model design, and an understanding of how AI can enhance business and technology transformation.
- Excellent stakeholder management, influencing, and relationship-building skills, with the ability to support senior leaders in the responsible adoption of AI where appropriate.
- Experience of generating revenue within a consulting environment, while developing and managing senior client relationships, along with curiosity to explore approved AI tools and automation to improve delivery, productivity, and insight.
Skills
- AI governance
- AI-enabled capabilities
- AI-enabled workflows
- AI-enabled business transformation
- AI
- Generative AI
- Agentic AI
- Automation
- Agile transformation
- Product ownership
- Data governance
- Digital enablement
- Target operating model design
- Stakeholder management
- Influencing
- Relationship-building
Location
- London (Hybrid)
Work Type
- Permanent
- Hybrid
Experience Level
- Managing Principal
Benefits
- Discretionary bonus
- Competitive pension
- Health insurance
- Life insurance
- Critical illness cover
- Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
- Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Eight complimentary backup care sessions for emergency childcare or elder care.
- Five weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Minimum 40 hours of training annually through workshops, certifications and e-learning.
- Assigned a Business Coach from Day One.
- Convenient online GP services.
- Gympass (Wellhub)
- Travel insurance
- Tastecard
- Season ticket loans
- Cycle to Work
- Dental insurance
About the Company
- Deliver strategic transformation programmes for leading global financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting environment where your ideas and expertise make a real difference.
- Access continuous learning, professional development, and industry-recognised certifications to support your career growth.
- Build your career alongside experts in strategy, transformation and financial services.
- Help shape the future of transformation across Financial Services through innovation, digital capabilities, and AI-enabled ways of working.
Equal Opportunity
- We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we'll be happy to help.
- We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.