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About the Role
Own the design of complex, cross-functional product experiences from discovery through delivery, raising the quality bar and influencing direction. Partner closely with other designers, Product, and Engineering to shape customer experiences on Uptempo's platform. This role requires expertise in UI and visual design, as well as the ability to spearhead discovery and ask critical questions.
Responsibilities
- Conduct and synthesize customer research to inform design decisions.
- Translate research findings into design artifacts like user flows, wireframes, and prototypes.
- Identify usability issues and workflow friction through structured observation.
- Make confident design decisions under ambiguity, defending them with clarity and evidence.
- Own end-to-end UI design for complex, multi-step workflows.
- Produce polished, handoff-ready designs with consistent patterns and thorough edge case coverage.
- Define and refine interaction patterns for reuse across the product.
- Ensure designs meet accessibility standards (WCAG) and uphold inclusive design principles.
- Partner with design counterparts to maintain consistency and shared quality standards.
- Collaborate with Product to shape initiative scope and influence product direction.
- Work closely with Engineering to define reusable patterns, anticipate technical dependencies, and keep designs feasible.
- Communicate design decisions in terms of customer and business impact.
- Use AI tools to support and accelerate your design workflow.
- Design interaction patterns for AI-assisted workflows thoughtfully.
- Collaborate with PM and Engineering to define how AI-powered features should feel to users.
Requirements
- 5+ years of product design experience, ideally in a B2B SaaS environment, spanning both UX and UI.
- Demonstrated end-to-end ownership from research and problem framing to high-quality visual execution.
- Proven ability to work independently across the full design lifecycle with minimal oversight.
- Solid understanding of accessibility standards and experience applying them in product work.
- Strong communication skills with experience presenting to and influencing cross-functional stakeholders.
- Comfort operating in ambiguity and advocating for the right level of research before designing.
- Solid understanding of component-based design systems and frontend constraints.
- Experience with enterprise marketing, finance, or operations software (Nice to Have).
- Prior work designing or contributing to a design system (Nice to Have).
- Experience using AI tools within a design workflow, and curiosity about designing AI-enabled product experiences (Nice to Have).
Skills
- UI Design
- Visual Design
- UX Research
- Prototyping
- Usability Testing
- Accessibility Standards (WCAG)
- Inclusive Design
- Design Systems
- AI Tools
- Communication
Experience Level
- Senior
About the Company
- Uptempo's platform