Patient Services Representative at Balance Health | CA, US | Rezi

Patient Services Representative at Balance Health

Patient Services Representative

Balance Health · CA, US

3 weeks ago

Patient Services Representative

Balance Health · CA, US

23 days ago
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About the Role

Bay Area Foot Care is seeking a full-time Medical Receptionist specialist to join their premier podiatry medical group. This vital role serves as the first point of contact for patients, contributing to a customer-service-oriented, organized, and responsible office environment.

Responsibilities

  • Answer multiple-line telephone with a positive attitude
  • Schedule new patient appointments promptly
  • Schedule follow-up patient appointments
  • Take accurate messages and ensure follow-through
  • Provide superior customer service
  • Route electronic faxes to the correct team member
  • Confirm insurance benefits and deductibles
  • Utilize electronic medical records
  • Perform faxing, copying, and stocking duties
  • Assist doctors and office medical staff with various duties

Requirements

  • Works calmly under pressure
  • Knowledgeable in switching between tasks and detail-oriented
  • Well-organized and punctual
  • Possesses incredible people and customer service skills
  • Genuinely enjoys helping others
  • Positive attitude, skilled in communication and listening
  • Responsible and trustworthy
  • Maintains professional attire, behavior, and language
  • Prior medical front office experience REQUIRED
  • 1 year of EMR system experience (Preferred)
  • 1 year of medical office experience (Preferred)

Skills

  • Customer service
  • Organization
  • Communication
  • Listening
  • EMR systems

Location

  • Bay Area

Work Type

  • Full-time
  • In person

Experience Level

  • 1 year

Benefits

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Paid time off

About the Company

  • Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area.
  • Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative diagnostic and therapeutic approaches by a knowledgeable and caring staff.
  • For more information about us please visit www.BayAreaFootCare.com