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About the Role
This role involves maintaining calendars, coordinating meetings, arranging travel, and managing expense reports for assigned staff. You will act as a subject matter expert on policies and procedures, manage phone calls, arrange meeting logistics, and maintain client contact information. Additionally, you will assist with technology requests, onboarding/offboarding processes, and prepare various documents and presentations.
Responsibilities
- Maintain outlook calendars and manage the coordination and logistics of internal and external meetings.
- Arrange and coordinate domestic and international travel agendas.
- Handle expense reports for assigned staff, assist with expense pre-approval, and ensure policy adherence.
- Act as a subject matter expert for the team regarding T&E and other policies.
- Manage phones, screen incoming calls, and determine priority.
- Arrange video conferences and meeting spaces.
- Manage client contact information in RBC’s CRM, assist with call reports and data entry.
- Assist with technology requests, supply orders, and miscellaneous queries.
- Assist with staff on-boarding and off-boarding, including equipment setup and system access.
- Create and edit spreadsheets and presentations for meetings.
- Prepare and submit invoices.
- Handle regular activities without prompting and advise in advance of issues or delays.
- Work cooperatively with team members to provide overall coverage and backup support.
- Maintain information flow to internal partners and stay updated on divisional activities.
- Lead and coordinate ad hoc projects as requested.
Requirements
- At least 3-5 years of administrative experience within the finance industry.
- Bachelor’s degree or equivalent.
- Ability to work in a dynamic, fast-paced environment.
- Ability to organize, prioritize, multi-task, and solve problems efficiently.
- High attention to detail.
- High degree of integrity and confidentiality.
- Able to learn new technology quickly and adapt functionality to departmental needs.
- Exhibits sound judgement and decision-making abilities.
- Ability to interact effectively and establish good working relationships with internal and external personnel.
- Self-starter with ability to work independently.
Skills
- Communication
- Data Entry
- Detail-Oriented
- Email Services
- Office Administration
- Presentation Software
- Spreadsheet Software
- Teamwork
- Time Management
- Word Processing Software
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Location
- New York, United States of America
Work Type
- Full time
- Salaried
Experience Level
- 3-5 years
Education Level
- Bachelor's degree or equivalent
Salary/Compensations
- $80,000-$110,000
Benefits
- 401(k) program with company-matching contributions
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid-time off
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Equal Opportunity
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.