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About the Role
PHIL is seeking a talented and driven Client Strategy Associate to support the success of pharmaceutical manufacturer programs on our platform. This role will focus on managing day-to-day client engagement, leveraging data and strategic analysis to drive program performance and value, supporting new program launches, and developing recommendations that help clients optimize their programs over time. You will collaborate cross-functionally with internal teams and external partners to help clients get the most out of their programs.
Responsibilities
- Support client engagement and program success through developing and executing plans for successful program launches and ongoing optimization.
- Track key milestones, proactively identify risks, and drive successful client outcomes.
- Support day-to-day client needs, translating client goals into actionable steps for PHIL.
- Analyze program performance against key metrics, build reporting and dashboards, identify trends, and develop actionable recommendations.
- Identify opportunities to optimize program rules, prescriber engagement, and patient experiences through rigorous analysis.
- Serve as a trusted day-to-day point of contact for clients, supporting discussions on program performance and goal alignment.
- Partner with internal teams and external contacts to resolve issues, escalating and navigating pushback as needed.
- Ensure the quality, integrity, and accessibility of program data while identifying opportunities for process improvement.
Requirements
- Bachelor's degree in Business, Healthcare Management, Finance, Economics, Statistics, or a related field (or equivalent experience).
- 3–7 years of experience in a client-facing, consulting, analytics, business strategy, or startup operations role, preferably within healthcare, life sciences, or pharmaceutical environments.
- Strong analytical skills with high attention to detail.
- Proficiency with business intelligence and data visualization tools (e.g., Looker, Tableau, Power BI, or similar) preferred.
- Data-driven mindset, comfortable turning data into clear, actionable insights.
- Resourceful problem solver comfortable with ambiguity.
- Proven ability to drive results through direct execution and influencing cross-functional partners.
- Excellent communication skills, with the ability to build relationships and align stakeholders.
Skills
- Client engagement
- Program management
- Data analysis
- Reporting
- Strategic analysis
- Client relationship management
- Stakeholder collaboration
- Problem-solving
- Data quality assurance
- Process improvement
- Business intelligence tools
- Data visualization tools
Location
- Remote
Work Type
- Fully remote
Experience Level
- 3-7 years
Education Level
- Bachelor's degree
Salary/Compensations
- Competitive compensation (commensurate with experience)
Benefits
- Ground-floor opportunity with one of the fastest-growing startups in health-tech.
- Fully remote working environment.
- Competitive compensation.
- Full benefits, including medical, dental, and vision.
- 401(k) contribution opportunity.
About the Company
- Founded in 2015, PHIL is a Series D health-tech startup transforming prescription access and delivery.
- Our platform interfaces between doctors, pharmacies, and patients to streamline prescription fulfillment.
- PHIL's B2B2C platform provides end-to-end prescription management and delivery, enabling easy and affordable medication access.
- We improve therapy accessibility, patient adherence, and treatment success for pharmaceutical manufacturers.
- Our team is mission-driven, analytical, and passionate, dedicated to building an innovative healthcare platform centered on patient experience and well-being.
Equal Opportunity
- PHIL Inc. is an equal-opportunity employer.