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About the Role

The Digital Shelf Content Specialist supports the creation, management, syndication, and maintenance of digital shelf content across Prestige’s retailer.com sites, including Amazon and Omnichannel retail partners. This role ensures product detail pages are accurate, complete, compliant, and aligned with brand and retailer standards, focusing on syndication and optimization.

Responsibilities

• Support content syndication across applicable retailers using Syndigo and Salsify.
• Assist with catalog management activities including product setup, item maintenance, content updates, asset organization, and data accuracy.
• Track content readiness, syndication status, catalog issues, and retailer-specific requirements.
• Coordinate approved content and digital assets for publication to retailer product detail pages.
• Troubleshoot basic syndication or catalog issues and escalate complex issues.
• Monitor compliance report scorecards to ensure approved content remains live.
• Monitor retailer requirements, content specifications, and submission guidelines.
• Submit, track, and follow up on retailer, platform, or vendor tickets related to content, catalog, syndication, and digital shelf issues.
• Monitor ratings and reviews across priority omnichannel retailers and identify recurring themes, content gaps, or potential product page issues.
• Support review tracking, reporting, and escalation of notable trends or concerns.
• Support review seeding efforts via BazaarVoice for Omnichannel and Yogi for monitoring Amazon.
• Partner with the internal art department to provide direction for versioning retailer-specific creative.
• Support the development and maintenance of retailer-ready digital shelf content, including product copy, images, enhanced content inputs, and retailer-specific updates.
• Help maintain accurate, complete, and brand-aligned product content across priority non-Amazon and omnichannel retailer platforms.
• Assist with content refreshes, item updates, new item setup support, and routine digital shelf maintenance activities.
• Follow established brand, retailer, and digital shelf standards to improve product detail page accuracy, completeness, and content quality.
• Partner with internal teams, agencies, and platform/vendor partners to complete assigned content and catalog tasks.
• Maintain organized trackers, documentation, and status updates for visibility into content readiness, ticket status, retailer issues, and optimization priorities.
• Support ongoing content and digital shelf optimization needs as assigned.
• Assist with content audits, issue tracking, asset checks, and retailer page reviews.
• Help document learnings, recurring issues, and process improvements.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, eCommerce, Digital Media, or a related field preferred.
• 1–2 years of experience in eCommerce, digital content, catalog management, marketing, sales support, or a related CPG/retail environment preferred.
• Prior experience using Syndigo for content syndication, catalog management, product setup, item maintenance, or retailer content submissions.
• Experience with Amazon Vendor Central and/or Walmart Item 360 strongly preferred; experience with additional retailer portals such as Target, CVS, Walgreens, Kroger, Dollar General, or Costco a plus, or willingness to learn.
• Experience with or willingness to learn content syndication and digital shelf platform Salsify.
• Basic understanding of digital shelf content, product detail pages, product copy, digital assets, enhanced content, and ratings and reviews preferred.
• Strong attention to detail and comfort working with product data, spreadsheets, content trackers, retailer requirements, issue-management workflows, and edits to creative assets.
• Strong communication, organization, follow-up, and task-management skills.
• Ability to collaborate effectively with internal teams, agency partners, retailer support teams, and platform vendors.
• Proactive, curious, and willing to learn new systems, processes, retailer requirements, and digital shelf best practices.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must be able to travel 5% via car, plane, rail.
• Applicants must be authorized to work for ANY employer in the U.S.
• Must be able to work in our Tarrytown office Tues/Wed/Thurs (remote on Mon/Fri).

Skills

• Syndigo
• Salsify
• Amazon Vendor Central
• Walmart Item 360
• BazaarVoice
• Yogi
• Digital shelf content
• Product detail pages
• Product copy
• Digital assets
• Enhanced content
• Ratings and reviews
• Spreadsheets
• Content trackers
• Retailer requirements
• Issue-management workflows
• Creative asset editing

Location

• Tarrytown

Work Type

• Hybrid
• Full-time

Experience Level

• 1-2 years

Education Level

• Bachelor's degree preferred

Salary/Compensations

• $85,000 - $105,000 annually

About the Company

• Prestige Consumer Healthcare focuses on product innovation and quality in the over-the-counter healthcare and women’s health categories.
• Trusted brands have helped consumers care for themselves and their loved ones for generations.
• The company is the largest independent provider of over-the-counter products in North America.
• Constantly improving and creating products that match the ever-changing lifestyles and needs of people and families everywhere.