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About the Role

The Regional Collision Director (RCD) is responsible for the effective operations of all collision activities within the region, acting as the focal point for collision operations related activity. This role is accountable for financial performance, coordinated marketing, customer relations, insurer relations, staffing, and overall coordination of collision operations activities. Key evaluation criteria include regional collision operations financial performance, customer satisfaction, and compliance to national and regional initiatives.

Responsibilities

Oversee daily operations of all collision centers in the DFW and Denver Colorado market, ensuring they meet company standards for quality, safety, productivity, and profitability.
Lead, mentor, and develop collision center managers and staff, fostering a culture of accountability, performance, and continuous improvement.
Monitor financial performance and implement action plans to achieve revenue, gross profit, and EBITDA targets.
Ensure adherence to OEM certifications, insurance DRP (Direct Repair Program) agreements, and local/state regulations.
Analyze KPIs, operational data, and customer feedback to identify trends and areas for improvement.
Partner with HR, Safety, and Training departments to ensure appropriate staffing levels, compliance, and employee development.
Collaborate with the corporate leadership team on regional strategies, marketing initiatives, and business growth opportunities.
Lead regional meetings and performance reviews, establishing clear expectations and operational goals.
Drive customer satisfaction by monitoring service quality and implementing improvement initiatives.
Interact with business unit through in-store visits, telephone, and written correspondences.
Facilitate regional and market relationships and referrals and ensure customer issue resolution.
Act as the “primary” point of contact” between regional operations and insurers.
Develop succession plan within the region for continuous collision operations.
Oversee the collective recruiting, selection, and staffing effort of collision in the region.
Evaluate and coordinate collision training initiatives.
Participate in the annual budget preparation and validate its premise with quantifiable data and initiatives.
Compliance and reporting of any activity that would expose the corporation to avoidable risk.
Recognition and team building.

Requirements

High School graduate or equivalent
Minimum >4 years of collision repair management experience (Dealership experience preferred), with > 3 years in a regional or multi-store management role.
Valid drivers license
Prior managerial accounting & P/L responsibility
Business unit operational experience in a leadership role
Reside in primary region of responsibility

Skills

Industry knowledge (operations, mgmt., insurer relations, etc.,)
Ability to analyze and interpret financial operating reports
Experience in Service, Parts, and/or Collision business operations
Current in industry trends, process, and procedures
Exposure to advanced production principles
Demonstrated communications skills, both written and oral
Demonstrated project management, presentation, and training skills
Proficient in Microsoft Office applications

Location

DFW market
Denver Colorado market

Work Type

Full-time
In person

Experience Level

Regional or multi-store management role

Education Level

High School graduate or equivalent

Salary/Compensations

$125,000.00 - $150,000.00 per year

Benefits

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Bonus pay

About the Company

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Equal Opportunity

AutoNation is an equal opportunity employer and a drug-free workplace.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.