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About the Role
The Revival Leader's goal is to make a difference in people's lives by leading and directing all store activities to achieve goals in guest service, sales, human resources, payroll, operating expenses, loss prevention, and merchandising presentation, while driving associate and guest engagement.
Responsibilities
- Lead and direct all store activities to achieve goals in guest service, sales, human resources, payroll, operating expenses, loss prevention, and merchandising presentation.
- Drive associate and guest engagement.
- Recruit, select, and develop associates, holding them accountable for performance.
- Function as a role model, ensuring the guest remains the top priority.
- Organize, delegate, prioritize, meet deadlines, and follow up on all store activities.
- Respectfully challenge and motivate the team.
- Create a family environment, drive volume, and anticipate guest needs.
- Achieve excellent guest service by role-modeling company service standards.
- Adhere to Human Resources standards.
- Assess associates consistently, reviewing and communicating performance and deliverables.
- Provide timely feedback to associates, rewarding and recognizing achievement to drive retention.
- Hold self and associates accountable for achieving financial results and metric goals.
- Manage conflict and coach by applying company-recommended processes, standards, and guidelines.
- Empower and involve associates in decision-making processes.
- Receive feedback and foster dialogue around solutions.
- Develop associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging.
- Foster team commitment through support, relationship building, and recognizing individual contributions.
- Lead by managing through change and adversity.
- Develop business strategy and maximize opportunities to generate additional store volume.
- Forecast and analyze business trends and manage payroll expense to maximize store performance.
- Achieve quantifiable performance goals (net sales, DPT, UPT, payroll, shortage).
- Control payroll expenses through effective and efficient staffing.
- Analyze business reports regularly to identify problems and/or areas of opportunity.
- Direct guest service efforts consistent with company standards and coach associates on guest interactions.
- Ensure attainment of sales, payroll, and inventory shortage goals.
- Understand and be accountable for control of income and expense categories related to profit and loss statements.
- Direct merchandise presentation, restocking, and recovery to maximize productivity.
- Ensure compliance with all company values, practices, and operational standards.
- Communicate effectively with the executive team.
- Utilize and manage weekly reporting to track, analyze, and communicate progress towards goals.
- Demonstrate knowledge of visual standards and techniques, implementing and substituting within company guidelines.
- Articulate the company’s brand positioning, marketing initiatives, outreach events, and in-store events.
- Operate with the highest levels of personal integrity and business confidentiality.
- Represent the brand by adhering to appropriate standards of dress and grooming.
- Maintain a clean store environment.
Requirements
- 3+ years of management experience in the retail or hospitality industry with proven results.
- Must be able to lift and carry 30 lbs.
- Physical ability to perform tasks which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently.
- May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
- Must be able to lift and carry 30 pounds regularly without assistance.
Skills
- Guest service
- Sales
- Human resources management
- Payroll management
- Operating expense management
- Loss prevention
- Merchandising presentation
- Associate engagement
- Guest engagement
- Recruiting
- Selecting
- Developing associates
- Performance management
- Role modeling
- Organization
- Delegation
- Prioritization
- Time management
- Motivation
- Conflict management
- Coaching
- Business strategy development
- Business trend analysis
- Payroll expense control
- Business report analysis
- Visual merchandising
- Brand communication
- Integrity
- Business confidentiality
- Teamwork
Location
- Garden City, NY
Work Type
- Full-time
Experience Level
- Management experience
Education Level
- Bachelor’s Degree preferred
About the Company
- Revival is devoted to the adventurer, the nurturer, the fit friend, the overcomer, the stay-at-homer and the errand-runner... a fitness brand for everyone.
- Revival represents an awakening: a moment of clarity, comfort, growth, and self-realization.
- We are here to inspire growth… physical, mental & spiritual.
- Our clothes are made with the intention to live in whether that be in a studio, on a plane, running errands, or on the couch after a long day.
- We believe shopping is a sport too!!
- Stand Out For Good, Inc. is an equal opportunity employer and values diversity.
- We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!
- Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For® 2023, #4 in Fortune Best Workplaces in Retail™ 2022, #93 in Best Workplaces for Millennials™ 2023, #34 in Fortune Best Workplaces for Women™ 2022.
Equal Opportunity
- All employment decisions are decided on the basis of qualification, merit and business need.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.