About the Role
The Associate IT Business Systems Analyst serves as the bridge between business challenges and technological solutions, analyzing processes and designing systems to enhance productivity and efficiency. This role is critical in translating business requirements into workable technological solutions and ensuring technology investments deliver intended business value.
Responsibilities
- Participates in small and medium-sized IT Business system initiatives.
- Gathers and documents business requirements from stakeholders.
- Participates in meetings with project teams and stakeholders.
- Provides end-user support to optimize IT business solutions.
- Provides quality assurance of documentation, testing, configuration, and development completed by third parties.
- Provides ongoing support and maintenance for implemented systems, troubleshooting issues, and making necessary adjustments or upgrades.
Requirements
- High-quality written and verbal communication skills.
- Strong interpersonal skills with attention to detail.
- Ability to prepare and deliver process documentation and specifications.
- Demonstrated commitment to exceptional customer service.
- Ability to work independently, setting goals, and meeting timelines.
- Strong analytical and problem-solving skills.
- Ability to balance multiple work demands in a fast-paced environment with frequently changing priorities.
- Ability to travel to Mohawk Medbuy offices if required.
- Must submit proof of full COVID-19 vaccination as a condition of employment.
Skills
- Microsoft Office tools suite
Location
- Burlington, ON
Work Type
- Remote
- Hybrid
Experience Level
- 1-3 years’ of progressive work experience in Information Systems and Technology or similar team
Education Level
- College Diploma in IT, Computer Science, Business Analysis, Business or equivalent experience
- University Degree in IT, Computer Science, Business Analysis (Preferred)
- Working towards Business Analyst or Project Management certification/Designation
Salary/Compensations
- $53,736 - $67,170
Benefits
- Comprehensive benefits package
- Healthcare of Ontario Pension Plan (HOOPP) employer
About the Company
- Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization supporting hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations.
- MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions.
- Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts payable.
- With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices.
- Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville.
Equal Opportunity
- Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).
