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About the Role
Xometry seeks an experienced and charismatic engineer for a critical customer-facing Senior Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge from the aerospace and defense engineering and manufacturing community. It is a unique blend of customer engagement, technical expertise, and project management, reporting into the Pre-Sales Engineering community.
Responsibilities
- Partner with Account Executives to drive account growth and retention
- Discover, illuminate, digest, organize and execute major projects
- Join Account Executives in onsite visits with customers when appropriate
- Proactively identify and address potential manufacturing challenges (including DFM)
- Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
- Gather customer insights and feedback to inform sales strategies
- Assist Pre-Sales Engineering with knowledge gathering, digestion, and compiling correct and competitive quotes
- Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
- Provide project management and oversight on complex opportunities
Requirements
- 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles
- Bachelor's degree in Mechanical Engineering is required
- Experience using Xometry’s services from a customer perspective
- Deep familiarity with the methods, materials, culture and products of organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX
- Strong understanding of manufacturing principles, including drawings and GDT
- Particularly strong experience in CNC machining
- Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
- Excellent communication, interpersonal, and problem-solving skills, extending into remote/digital environments
- Ability to travel to customer and/or partner sites as needed (25%-35% travel typical)
- Experience with CRM systems such as Salesforce
- Proficiency in Google Suite and Microsoft Office Suite
Skills
- Digital fluency
- Customer engagement
- Technical expertise
- Project management
- Sales strategies
- CNC machining
- Composites
- Plastics
- Harnesses
- Sheet Metal Fab
- Communication skills
- Interpersonal skills
- Problem-solving skills
- Remote/digital communication
- Salesforce
- Google Suite
- Microsoft Office Suite
Location
- Mountain or Pacific home time zone preferred
Work Type
- Hybrid
Experience Level
- 10+ years of relevant experience
Education Level
- Bachelor's degree in Mechanical Engineering
Salary/Compensations
- $101,000- $150,000 annually + commission
Benefits
- 401(k) match
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
- EAP
- Other wellbeing resources
About the Company
- Xometry powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life.
- Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
- A dynamic and growing company at the forefront of digital manufacturing.
Equal Opportunity
- Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.