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About the Role
HarperCollins is seeking a strategic, data-driven, and highly motivated Sales Support Associate to advance our Amazon print and Kindle business. This role bridges sales strategy with day-to-day execution, supporting promotional initiatives, analyzing marketplace data, and creating sustainable processes. The ideal candidate is a hands-on executor and a forward-thinking strategist comfortable in a fast-paced, collaborative environment.
Responsibilities
- Support promotional business initiatives across Amazon (Kindle deals, Kindle Unlimited, BookBub, etc.) and other partners, including nominations, confirmations, removals, budgets, and performance results.
- Curate promotional results and analysis, codifying best practices from learnings.
- Analyze sales performance, market trends, and account-level data to identify new opportunities.
- Oversee the preparation and analysis for deal events (Prime Day, Black Friday/Cyber Monday, etc.) from nomination and optimization through post-event reporting.
- Identify opportunities to introduce tools and automation for process improvement.
- Build and maintain documentation and workflows for recurring analytical cycles.
- Monitor deadlines and streamline planning across all sales representatives.
- Curate the team's weekly agenda, support reps in meeting preparation, and maintain central planning grids.
- Develop account-facing presentations and shape their strategic content.
- Represent the business and its needs in cross-functional and internal/external meetings, contributing insights from marketplace trends.
Requirements
- Bachelor's degree or equivalent experience.
- 2–3+ years of experience in Publishing sales, ecommerce, digital or account management, or a related field.
- Advanced proficiency in Excel and PowerPoint.
- Comfort leveraging AI tools.
- Strong analytical and critical-thinking ability.
- Experience with BI tools (e.g., Power BI) preferred.
- Strong organizational skills, attention to detail, and project-management experience.
- Track record of streamlining or automating workflows.
- Presentation skills, with the ability to represent the business to internal leadership and external accounts.
- Initiative and the ability to self-direct, prioritizing across competing deadlines in a high-velocity environment.
- Deep interest in or knowledge of the Amazon and digital marketplace, trendspotting, and AI is a plus.
Skills
- Excel
- PowerPoint
- AI tools
- Analytical skills
- Critical-thinking
- BI tools
- Organizational skills
- Attention to detail
- Project management
- Presentation skills
- Trendspotting
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 2-3+ years
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $60,000
Benefits
- Comprehensive and highly competitive benefits package
- Variety of physical health benefits
- Retirement and savings benefits
- Caregiving benefits
- Emotional wellbeing benefits
- Transportation benefits
- Other benefits
- Elective benefits
About the Company
- HarperCollins Publishers is a company full of people who are passionate about books.
- The Online & Digital Sales team manages print and digital sales to Amazon, one of our highest-visibility and fastest-moving accounts.
- HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.
Equal Opportunity
- HarperCollins Publishers is an equal opportunity employer.