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About the Role

Seasonal Sales Associates are critical to the success of our stores. As a Seasonal Sales Associate, it’s your job to create the best possible customer experience. You also know how to communicate the brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals.

Responsibilities

Create personalized shopping experiences for customers that drive brand loyalty.
Greet customers promptly and courteously as they enter the store.
Ensure all customer questions are addressed accurately and responded to before they leave.
Provide exceptional service from start to finish, including effectively communicating the return policy.
Maintain a positive, cheerful attitude with customers and team members.
Promote the store and brand image in all interactions, including adhering to a dress code.
Provide exceptional customer service to both in-store customers and those who call on the phone.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available for customers.
Merchandise product in accordance with Visual Merchandising standards.
Maintain a clean and well-organized back-stock area and employee break area, including daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft in accordance with policies.
Report to work on time and notify your Store Manager in advance if you will be late or absent.

Requirements

Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers.
Highly motivated team player and self-starter.
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Skills

Ensure the highest level of customer service possible as outlined in our Service Training Program
Prioritize brand and product knowledge training in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility

Experience Level

Two (2) years of retail store experience preferred.

Education Level

High School Diploma

Salary/Compensations

$17.60

Benefits

Competitive pay
Discounts
Perks
Global contests
Opportunities for growth and development

About the Company

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG.
We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.
As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
As part of our Deckers Family, you belong to more than a lifestyle company.
From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.

Equal Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.