About the Role
A mid-level video surveillance technician installs, configures, maintains, and troubleshoots IP-based video surveillance systems, generally requiring 3+ years of experience. They possess strong networking skills, handle complex troubleshooting, manage VMS software, and work independently to ensure system reliability and security compliance. In addition to electrical and network expertise, this role requires a solid foundation in basic mechanical systems to support the installation, adjustment, and repair of physical equipment and mounting hardware.
Responsibilities
- Install and configure IP cameras, NVRs/servers, and associated networking hardware.
- Diagnose and repair hardware, software, electrical, and mechanical issues on-site, including camera positioning systems, mounts, and enclosures.
- Perform firmware updates and recommend system upgrades.
- Configure IP addresses, VLANs, and ensure proper network integration.
- Conduct preventive maintenance, including inspection and adjustment of both electronic components and mechanical assemblies.
- Maintain accurate records of installation, maintenance, and cabling.
Requirements
- 3+ years in low-voltage wiring and surveillance systems installation.
- Deep understanding of IP video, CCTV, networking protocols (TCP/IP), and VMS software (e.g., Milestone, Axis, Hikvision), along with basic mechanical knowledge for installing, adjusting, and repairing physical system components.
- Ability to resolve complex technical issues without supervision.
- Interfacing with clients to provide training on system usage.
- Meticulous approach to recording and reporting surveillance malfunctions
- Exposure to bright light, extreme temperature, loud noise, dust, gas, or fumes
- Work in unprotected weather elements
- Ability to bend, kneel, and work with arms raised for prolonged periods of time
- Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day
- Prolonged periods of stooping and bending
- Capability to lift equipment up to 50 lbs, climb ladders, and work with cabling, and mounted systems.
Skills
- Networking
- VMS software management
- Electrical expertise
- Mechanical systems knowledge
- IP video
- CCTV
- TCP/IP
- Milestone
- Axis
- Hikvision
- Independent Problem-Solving
- Communication
- Attention to Detail
Experience Level
- Mid-level
- 3+ years
Education Level
- High School Diploma or equivalent
- Associate degree in electronics preferred
- BICSI installer certifications (1 or 2) highly desired
- Manufacturer certifications (Axis, Milestone) highly desired
Benefits
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
About the Company
- World’s largest equipment rental provider
- Award-winning company (Glassdoor Best Place to Work in 2026)
- Offers best-in-class benefits and perks
- Inclusive and welcoming culture
- Proudly hire active duty members, veterans, reservists, and their families
Equal Opportunity
- United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.
- If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
