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About the Role
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
Responsibilities
- Consult with patients regarding their benefits, coverage and financial options
- Perform aspects of benefit verification and prior authorization
- Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Requirements
- Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
- Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
- Experience working in an OB/GYN office is a plus
- Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
- Strong oral and written communication skills
- Independent worker
- Detailed-oriented
- Computer savvy
- High level of customer service essential
Skills
- Healthcare billing
- Collections
- Insurance/benefits knowledge
- Patient interaction
- Reading and understanding payer remittance advice
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Location
- Eastside, New York
Work Type
- Remote
- Full-Time
- Part-Time
- Per Diem
Experience Level
- 2 to 4 years
Education Level
- Bachelor's Degree preferred
Salary/Compensations
- $23 to $28 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Tuition assistance
- Professional development support
- Performance-based bonus opportunities
- Generous paid time off
- Paid holidays
- Paid parental leave
- Life benefits
- Disability benefits
- Fertility Discount Program
- Employee wellness programs
- Employee recognition programs
About the Company
- US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
- Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization.
- We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
- Through our national network of premier fertility centers—including Reproductive Medicine Associates of New York —we combine clinical expertise, scientific innovation, and compassionate care.
- The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Equal Opportunity
- US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care.
- We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
- Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States.
- We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.