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About the Role
Lead client coverage and sales strategy for Global Payments & Trade in assigned EMEA countries, driving sales, revenue, and liquidity goals while managing and developing a high-performing sales team.
Responsibilities
- Lead and execute the EMEA client coverage and sales strategy across banks and financial institutions for assigned countries.
- Own achievement of sales, revenue, and liquidity goals for Global Payments & Trade for the assigned countries, including pipeline development, conversion, and disciplined sales management.
- Manage, coach, and develop a high-performing team of Client Executives and Sales professionals across their region, driving talent development, performance management, and succession planning.
- Enhance BNY’s brand and market presence through strategic client engagement, thought leadership, and partnership with marketing and communications; set and execute the client engagement strategy for target segments.
- Synergize sales and service by partnering closely with Service leaders to deliver best-in-class client experiences, accelerate issue resolution, and improve client satisfaction and retention.
- Partner across BNY—product, compliance, risk, legal, finance, and operations—to originate, qualify, and deliver holistic solutions, ensuring adherence to risk appetite and regulatory requirements while enabling commercial success.
- Build and leverage senior relationships across BNY’s business lines and with external stakeholders to expand wallet share, cross-sell, and drive multi-line collaboration for enterprise growth.
- Establish and track segment-specific KPIs (e.g., new client wins, cross-sell penetration, NPS/client satisfaction, sales cycle velocity, liquidity mobilization, and retention) and ensure disciplined governance and reporting.
Requirements
- Bachelor’s degree required; advanced degree (MBA or relevant graduate degree) preferred or equivalent experience.
- Extensive experience in sales, client coverage, or relationship management within payments, treasury services, transaction banking, or adjacent financial services.
- Proven track record of leading large, distributed sales teams to exceed sales, revenue, and liquidity targets across complex corporate and public sector segments.
- Deep understanding of the bank segment in their countries of coverage; strong familiarity with payments, liquidity, receivables, payables, trade, and related solutions.
- Demonstrated ability to collaborate across product, compliance, risk, legal, and operations to drive outcomes with strong risk management, regulatory awareness, and client-centric decisioning.
- People Leadership: Experience building high-performing teams, developing talent at all levels, fostering an inclusive culture, and driving accountability with clear goals and coaching. Skilled in aligning sales and service for superior client outcomes.
- Proficiency in English, Arabic and French a must.
Skills
- Sales strategy
- Client coverage
- Sales management
- Pipeline development
- Talent development
- Performance management
- Succession planning
- Client engagement
- Thought leadership
- Partnership
- Sales and service synergy
- Risk management
- Regulatory awareness
- Relationship management
- Cross-selling
- Collaboration
- KPI tracking
- Governance
- Reporting
- English
- Arabic
- French
Location
- London UK
Work Type
- Full-time
Experience Level
- Director
Education Level
- Bachelor's degree
- MBA or relevant graduate degree preferred
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
About the Company
- BNY is a leading global financial services company at the heart of the global financial system, influencing nearly 20% of the world’s investible assets.
- Our culture allows us to run our company better and enables employees’ growth and success.
- We harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
- Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
- We power the future of finance.
Equal Opportunity
- BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.