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About the Role

We are looking for a dedicated and driven Sales Assistant to join our Nespresso boutique in Selfridges, Oxford Street. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand. Nespresso is synonymous with quality and innovation, enabling anyone to create the perfect cup of espresso coffee.

Responsibilities

Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.
Welcoming customers to the boutique and adapting to meet their needs.
Being a proud and passionate brand ambassador of Nespresso.
Supporting customers in finding their perfect cup of coffee.
Delivering service-oriented sales, promoting our unique brand experience.

Requirements

Experience within the retail sector, ideally from a luxury background, but open to those from different industries with the required skill-set.
Ability to rapidly build strong, working relationships with your customer base.
Willingness to support where needed.

Skills

Exceptional customer service
Strong communication skills
Interpersonal skills
Passion and panache to provide a premium customer experience

Location

Selfridges, Oxford Street, London

Work Type

Full-time
Permanent
40 hours / 5 days a week
Flexibility to work Monday – Sunday, including opening and closing shifts

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

£14.80 per hour

Benefits

Potential Bonus
Excellent Benefits
Development Pathway
Competitive pension
Up to 10% bonus
25 days holiday, with bank holidays on top

About the Company

Nespresso is a name synonymous with quality and innovation.
Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista.
Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering.
Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers.
As part of Nestlé SA, you can count on us for an attractive benefits package.
At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers.
We are committed to equal opportunity for all.

Equal Opportunity

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.