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About the Role

The Practice Manager will have line management responsibility for approximately 20 project managers, with full commercial and contractual accountability for successful project outcomes. The ideal candidate will possess an extensive track record in pre-sales and IT project/program delivery, collaborating with professional services sales, service delivery, and service development functions. This role will directly influence the development of project delivery capabilities within the Projects Practice to execute against customer strategic objectives.

Responsibilities

Partner with business leaders to deliver services that support company objectives and align with Winning Together values.
Manage customer engagements and provide line management for approximately 10 project managers, requiring regional travel.
Ensure accountability for assurance, governance, and customer satisfaction.
Continuously maintain and innovate Practice capability to support business strategy.
Proactively support growth through the development and delivery of standardized, competitive, and market-relevant service offerings.
Provide thought leadership and subject matter expertise within the Practice, collaborating with internal stakeholders, customers, and vendors.
Manage the team operationally and commercially to achieve financial targets, competitiveness, and improved productivity and quality.
Drive a high-performance culture within the Practice by developing, retaining, and attracting top talent.
Embrace and support Computacenter’s mission and core values.

Requirements

Legally eligible to work in the United States.
5+ years of management experience.
Recent experience leading delivery of large-scale IT infrastructure projects, ideally on a workplace platform for a professional services organization, with commercial outcome responsibility.
Experience applying appropriate governance and control in project delivery oversight.
Demonstrable evidence of developing individuals and teams.
Passion for enhancing people's capabilities.
Innovative leadership with a focus on improving customer outcomes through better ways of working.

Skills

Pre-sales
IT project delivery
IT program delivery
Collaboration with professional services sales
Collaboration with service delivery
Collaboration with service development
Project governance
Project control
Team development
People development
Innovative leadership

Location

United States

Work Type

Full-time

Experience Level

5+ years of management experience

Salary/Compensations

$175K - $200K USD

Benefits

Competitive compensation plans
Long-term career opportunities
Attractive mix of benefit plans for health, financial security, and peace of mind

About the Company

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations.
We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business.
We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide.
In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.