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About the Role
Serve as a macOS subject matter expert in a complex, highly technical environment, helping to solve HRT-specific endpoint challenges and improve the day-to-day experience for users across the firm. This is a high-impact opportunity for someone who enjoys combining hands-on troubleshooting with long-term systems thinking in order to deliver visible improvements at scale.
Responsibilities
- Create and maintain a best-in-class end user computing experience
- Troubleshoot day-to-day issues with a hands-on approach, acting as the escalation point for macOS engineering, security, and deployment-related issues across HRT
- Investigate recurring problems, provide long-term solutions to prevent them from happening again, and maintain clear documentation for future reference
- Research, test, and implement best practices for the technical stack and processes
- Educate technical and non-technical end users on best practices and help improve adoption of effective workflows and tools
Requirements
- Deep knowledge and experience with macOS
- Experience provisioning, deploying, and maintaining macOS endpoints using Apple Business (AB) and Mobile Device Management (MDM) such as Jamf Pro, Workspace One, or Microsoft Intune
- Experience with macOS packaging and deployment tools such as AutoPkg and Munki
- Proficiency with Bash or Python
- Familiarity with enterprise networking, including 802.1X, Wi-Fi, and IPv4
- Experience working with collaboration tools, conferencing systems, remote IT tools, and ticketing systems
- A collaborative, can-do mindset and willingness to support others across the team
- Ability to effectively communicate in technical and non-technical language, and translate information into comprehendible documentation and requirements company-wide
- Ability to empathize with the end-user and swiftly craft solutions under pressure
Skills
- macOS
- Apple Business (AB)
- Mobile Device Management (MDM)
- Jamf Pro
- Workspace One
- Microsoft Intune
- AutoPkg
- Munki
- Bash
- Python
- 802.1X
- Wi-Fi
- IPv4
- collaboration tools
- conferencing systems
- remote IT tools
- ticketing systems
- osquery
- Salt
- iOS management
Salary/Compensations
- 150,000 to 225,000 USD per year
Benefits
- Discretionary performance-based bonuses
- Competitive benefits package
About the Company
- Hudson River Trading (HRT) brings a scientific approach to trading financial products.
- We have built one of the world's most sophisticated computing environments for research and development.
- Our researchers are at the forefront of innovation in the world of algorithmic trading.
- At HRT we welcome a variety of expertise: mathematics and computer science, physics and engineering, media and tech.
- We’re a community of self-starters who are motivated by the excitement of being at the cutting edge of automation in every part of our organization—from trading, to business operations, to recruiting and beyond.
- We value openness and transparency, and celebrate great ideas from HRT veterans and new hires alike.
- At HRT we’re friends and colleagues – whether we are sharing a meal, playing the latest board game, or writing elegant code.
- We embrace a culture of togetherness that extends far beyond the walls of our office.
- Our goal is to find the best people and bring them together to do great work in a place where everyone is valued.
- HRT is proud of our diverse staff; we have offices all over the globe and benefit from our varied and unique perspectives.
Equal Opportunity
- HRT is an equal opportunity employer; so whoever you are we’d love to get to know you.