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About the Role

We are seeking an Amazon Account Manager to lead the scaling of Mous' global marketplace presence and drive the next phase of growth for one of our fastest-growing commercial channels. This role involves owning the strategy, performance, and expansion of our Amazon business across 9 markets, identifying opportunities, optimizing operations, and translating insights into measurable commercial impact. You will shape the channel's direction, including new product launches, profitability improvements, customer journey optimization, and market expansion, playing a central role in key events like Prime Day. Reporting to the Head of Commercial and managing the Marketplaces Executive, you will have the autonomy and visibility to make a significant impact and contribute to building the future marketplaces function and team.

Responsibilities

Help build and define the marketplace strategy, setting a clear direction for growth and driving performance across the channel, with a primary focus on Amazon.
Lead end-to-end performance reporting, delivering clear, actionable insights across key areas including sales performance, stock availability, aged inventory, and the effectiveness of brand vs paid activity.
Manage and develop the Marketplaces Executive, providing guidance, structure and support to ensure strong execution and continued team growth.
Work closely with the Growth team to shape and optimise the Amazon advertising strategy, ensuring alignment between paid media and overall commercial objectives.
Leverage Amazon as a launchpad for international expansion, identifying opportunities to enter and scale in new markets and regions.
Own planning and readiness for key trading moments such as Prime Day, Black Friday, and major product launches, ensuring the business is set up to maximise performance.
Coordinate cross-functional activity across pricing, promotions, inventory planning, and campaign execution to drive marketplace growth.
Partner closely with internal teams to continuously improve content quality, optimise the customer experience, and maintain strong catalogue hygiene.

Requirements

Ambitious marketplace expert who understands what it takes to win on Amazon and wants the opportunity to have real ownership over a high-impact channel.
Commercially driven, analytical, and proactive.
Able to look at performance data, identify opportunities, and turn insights into action.
Balances strategic thinking with getting into the detail, whether that’s improving listings, scaling advertising, solving operational challenges, or finding new growth opportunities.
Enjoys working cross-functionally and influencing teams around you, bringing clarity, structure, and momentum to a fast-moving environment.
Thrives with autonomy, takes ownership of outcomes, and wants to build rather than simply maintain.
Excited by the chance to help shape the future of Mous’ marketplace growth and play a key role in scaling a global consumer brand.

Skills

Strong understanding of Amazon and its associated tools and ecosystem (Seller Central, Helium10 etc)
Proven experience managing and optimising marketplace advertising performance
Highly analytical, with the ability to interpret data and translate insights into action
Solid understanding of inventory and logistics management, including stock health and availability
Effective people management, with the ability to support and develop junior team members
Strong commercial acumen, with a focus on driving revenue and profitability
Confident stakeholder management, able to collaborate cross-functionally and influence outcomes
Excellent prioritisation skills, able to balance multiple workstreams in a fast-paced environment
Adaptable and proactive, comfortable navigating change and ambiguity
Technical data skills (e.g. advanced Excel, SQL, or similar), with the ability to work with large datasets

Location

Hoxton office

Work Type

Hybrid working model

Experience Level

Experience and impact

Salary/Compensations

Competitive salary reflective of experience and impact

Benefits

Significant opportunity for growth, ownership, and career progression
30% Friends & Family discount on all Mous products
25 days’ holiday + 8 bank holidays
1 month paid leave after 5 years’ service
Cycle to Work Scheme
EAP (Employee Assistance Programme): access to confidential wellbeing support, advice, and resources whenever you need it
Charlie HR perks and discounts
Regular socials, events, and on-site activities (including an on-site gym)

About the Company

People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best.
Mous is building the go-to brand for products that genuinely deliver.
For over 10 years, we’ve pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D.
In parallel, we’ve built world-class in-house marketing capabilities, creating highly engaging, performance-led content that proves what our products can do and resonates with a passionate, fast-growing community around the brand.
From throwing phones off dams to launching category-defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world.

Equal Opportunity

Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.